CFPB Consumer Complaint Profile

Central Mortgage Funding, LLC

Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

25
Total complaints
Mid-range
0
Last 12 months
76%
Timely response
Bottom decile
13
States affected

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The verdict

By CFPB complaint volume, Central Mortgage Funding, LLC is #2586 out of 3,843 financial companies. For answering complaints on time it stands at the 7th percentile in the 100+ complaint peer group.

Mortgage
most-complained product
NJ
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
38/100
Central Mortgage Funding, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 76.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C 4.0%
Share of complaints closed with monetary or non-monetary relief

Central Mortgage Funding, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

76% Among the lowest higher than 7% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 11
Mortgage - FHA mortgage 9
Mortgage - Home equity loan or line of credit (HELOC) 2
Mortgage - VA mortgage 1
Mortgage - Other type of mortgage 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Applying for a mortgage or refinancing an existing mortgage 15
2.Closing on a mortgage 7
3.Struggling to pay mortgage 2
4.Improper use of your report 1

Complaints by Year

Year Complaints
2021 1
2022 2
2023 11
2024 10
2025 1

Complaints by State (Top 15)

New Jersey 4
California 4
Wisconsin 2
Florida 2
Massachusetts 2
Minnesota 2
Virginia 2
South Carolina 2
North Carolina 1
Pennsylvania 1
Georgia 1
Arkansas 1
Texas 1

Company Responses

Closed with explanation 20
Untimely response 4
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Central Mortgage Funding, LLC

The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for Central Mortgage Funding, LLC, with consumers across the country filing against it. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Applying for a mortgage or refinancing an existing mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Central Mortgage Funding, LLC have?

25 complaints have been filed against Central Mortgage Funding, LLC with the CFPB overall - 0 of them in the past year.

Does Central Mortgage Funding, LLC respond to complaints on time?

Central Mortgage Funding, LLC has a 76% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Central Mortgage Funding, LLC?

The most complained-about product for Central Mortgage Funding, LLC is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Central Mortgage Funding, LLC?

Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Central Mortgage Funding, LLC; the full issue list with counts is above.

How do I file a complaint against Central Mortgage Funding, LLC?

You can file a complaint against Central Mortgage Funding, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Central Mortgage Funding, LLC?

The CFPB has recorded complaints against Central Mortgage Funding, LLC from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Central Mortgage Funding, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.