CFPB Consumer Complaint Profile
Central Mortgage Funding, LLC
Consumers have filed 25 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 25
- Total complaints
- Mid-range
- 0
- Last 12 months
- 76%
- Timely response
- Bottom decile
- 13
- States affected
The verdict
25 CFPB complaints put Central Mortgage Funding, LLC at #2586 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 76%, the 7th percentile for the 100+ complaint peer group.
- #2586
- of 3,843 companies by volume
- 76%
- on time (7th pctile)
- Mortgage
- most-complained product
- 13
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Central Mortgage Funding, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
76% Among the lowest higher than 7% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 11 |
| 2024 | 10 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Central Mortgage Funding, LLC
The CFPB Consumer Complaint Database has logged 25 complaints against Central Mortgage Funding, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Applying for a mortgage or refinancing an existing mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Central Mortgage Funding, LLC's timely response rate stands at 76%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 4% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Central Mortgage Funding, LLC have?
25 complaints have been filed against Central Mortgage Funding, LLC with the CFPB overall - 0 of them in the past year.
Does Central Mortgage Funding, LLC respond to complaints on time?
Central Mortgage Funding, LLC has a 76% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Central Mortgage Funding, LLC?
The most complained-about product for Central Mortgage Funding, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Central Mortgage Funding, LLC?
Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Central Mortgage Funding, LLC; the full issue list with counts is above.
How do I file a complaint against Central Mortgage Funding, LLC?
You can file a complaint against Central Mortgage Funding, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Central Mortgage Funding, LLC?
The CFPB has recorded complaints against Central Mortgage Funding, LLC from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.