CFPB Consumer Complaint Profile
Clarity Debt Resolution, Inc
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 36
- Total complaints
- Mid-range
- 26
- Last 12 months
- 100%
- Timely response
- Top decile
- 13
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Clarity Debt Resolution, Inc places #2143 by volume. Its on-time response record is at the 86th percentile among companies with 100+ complaints.
- Debt or credit manag…
- most-complained product
- FL
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Clarity Debt Resolution, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 8 in 2024 to 22 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 8 |
| 2025 | 22 |
| 2026year in progress | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Clarity Debt Resolution, Inc
Clarity Debt Resolution, Inc draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. "Debt or credit management" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Didn't provide services promised" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above the industry benchmark, which suggests its intake and escalation processes are functioning as designed. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Debt or credit management
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Clarity Debt Resolution, Inc have?
Clarity Debt Resolution, Inc has 36 total consumer complaints filed with the CFPB, with 26 filed in the last 12 months.
Does Clarity Debt Resolution, Inc respond to complaints on time?
Clarity Debt Resolution, Inc's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Clarity Debt Resolution, Inc?
The most complained-about product for Clarity Debt Resolution, Inc is "Debt or credit management." You can view the full product breakdown on this page.
What is the most common complaint issue with Clarity Debt Resolution, Inc?
"Didn't provide services promised" is the single most frequently cited issue in complaints against Clarity Debt Resolution, Inc - see all issues and counts above.
How do I file a complaint against Clarity Debt Resolution, Inc?
You can file a complaint against Clarity Debt Resolution, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Clarity Debt Resolution, Inc?
The CFPB has recorded complaints against Clarity Debt Resolution, Inc from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.