CFPB Consumer Complaint Profile
Clark County Collection Service
What 411 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 411
- Total complaints
- 78
- Last 12 months
- 99.8%
- Timely response
- 24
- States affected
The verdict
411 CFPB complaints put Clark County Collection Service at #562 out of 3,848 financial companies ranked by complaint volume. It answers 99.8% of complaints on time - above the 93% median for companies with 100+ complaints.
- #562
- of 3,848 companies by volume
- 99.8%
- answered on time
- Debt collection
- most-complained product
- 24
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 8 |
| 2014 | 14 |
| 2015 | 25 |
| 2016 | 13 |
| 2017 | 23 |
| 2018 | 27 |
| 2019 | 16 |
| 2020 | 34 |
| 2021 | 33 |
| 2022 | 26 |
| 2023 | 28 |
| 2024 | 66 |
| 2025 | 80 |
| 2026 | 18 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Clark County Collection Service
Clark County Collection Service carries 411 complaints in the CFPB's database, 78 of them filed within the past 12 months. Consumers spanning 24 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Clark County Collection Service's timely response rate stands at 99.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 27.5% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Clark County Collection Service have?
The CFPB has logged 411 complaints against Clark County Collection Service to date, of which 78 came in over the last 12 months.
Does Clark County Collection Service respond to complaints on time?
99.8% of the CFPB complaints against Clark County Collection Service get a response within the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Clark County Collection Service?
"Debt collection" draws more CFPB complaints against Clark County Collection Service than any other product - see the full breakdown above.
What is the most common complaint issue with Clark County Collection Service?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Clark County Collection Service; the full issue list with counts is above.
How do I file a complaint against Clark County Collection Service?
You can file a complaint against Clark County Collection Service directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Clark County Collection Service?
Clark County Collection Service has drawn CFPB complaints from 24 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~411)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.