CFPB Consumer Complaint Profile
Coast2Coast Mortgage, LLC
Behind the 10 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 5
- Last 12 months
- 70%
- Timely response
- Bottom decile
- 7
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Coast2Coast Mortgage, LLC sits at #3715, with 10 complaints logged. It posts a 70% on-time response rate, the 6th percentile among companies with 100+ complaints.
- #3715
- of 3,843 companies by volume
- 70%
- on time (6th pctile)
- Mortgage
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Coast2Coast Mortgage, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
70% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 3 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Coast2Coast Mortgage, LLC
10 complaints against Coast2Coast Mortgage, LLC appear in the CFPB record, including 5 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Applying for a mortgage or refinancing an existing mortgage," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Coast2Coast Mortgage, LLC draw a 70% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Coast2Coast Mortgage, LLC have?
The CFPB has logged 10 complaints against Coast2Coast Mortgage, LLC to date, of which 5 came in over the last 12 months.
Does Coast2Coast Mortgage, LLC respond to complaints on time?
CFPB complaints against Coast2Coast Mortgage, LLC draw a 70% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Coast2Coast Mortgage, LLC?
The most complained-about product for Coast2Coast Mortgage, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Coast2Coast Mortgage, LLC?
Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Coast2Coast Mortgage, LLC; the full issue list with counts is above.
How do I file a complaint against Coast2Coast Mortgage, LLC?
You can file a complaint against Coast2Coast Mortgage, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Coast2Coast Mortgage, LLC?
Consumers in 7 states and territories have filed complaints about Coast2Coast Mortgage, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.