CFPB Consumer Complaint Profile

Consolidated Credit Solutions, Inc.

17 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

17
Total complaints
Below average
9
Last 12 months
100%
Timely response
Top decile
11
States affected

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The verdict

17 CFPB complaints put Consolidated Credit Solutions, Inc. at #3073 out of 3,843 financial companies ranked by complaint volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#3073
of 3,843 companies by volume
100%
on time (86th pctile)
Debt or credit manag…
most-complained product
11
states with complaints
B+
PlainCredit Trust Score
79/100
Consolidated Credit Solutions, Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C+ 5.9%
Share of complaints closed with monetary or non-monetary relief

Consolidated Credit Solutions, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Consolidated Credit Solutions, Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt or credit management - Debt settlement 5
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services 3
Debt or credit management - Credit repair services 3
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Credit reporting or other personal consumer reports - Credit reporting 2
Debt collection - Credit card debt 1
Vehicle loan or lease - Loan 1

Top Issues

1.Didn't provide services promised 5
2.Incorrect information on your report 2
3.Unauthorized withdrawals or charges 2
4.Problem with a credit reporting company's investigation into an existing problem 1
5.Improper use of your report 1
6.Communication tactics 1
7.Confusing or misleading advertising or marketing 1
8.Problem with customer service 1
9.Confusing or missing disclosures 1
10.Fraud or scam 1

Complaints by Year

Year Complaints
2021 3
2022 2
2023 1
2024 2
2025 6
2026year in progress 3

Complaints by State (Top 15)

Florida 3
Colorado 3
California 3
Maryland 1
South Carolina 1
Texas 1
Virginia 1
Georgia 1
New Jersey 1
Washington 1
Oregon 1

Company Responses

Closed with explanation 16
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Consolidated Credit Solutions, Inc.

The CFPB Consumer Complaint Database has logged 17 complaints against Consolidated Credit Solutions, Inc. overall, with 9 of those filed in the trailing 12 months. Reports have come from consumers in 11 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt or credit management," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Didn't provide services promised" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Consolidated Credit Solutions, Inc. posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 5.9% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Consolidated Credit Solutions, Inc. have?

The CFPB has logged 17 complaints against Consolidated Credit Solutions, Inc. to date, of which 9 came in over the last 12 months.

Does Consolidated Credit Solutions, Inc. respond to complaints on time?

Consolidated Credit Solutions, Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Consolidated Credit Solutions, Inc.?

"Debt or credit management" draws more CFPB complaints against Consolidated Credit Solutions, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Consolidated Credit Solutions, Inc.?

The most common issue reported by consumers about Consolidated Credit Solutions, Inc. is "Didn't provide services promised." All complaint issues are listed above with their counts.

How do I file a complaint against Consolidated Credit Solutions, Inc.?

You can file a complaint against Consolidated Credit Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Consolidated Credit Solutions, Inc.?

The CFPB has recorded complaints against Consolidated Credit Solutions, Inc. from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Debt or credit management

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026