CFPB Consumer Complaint Profile
Consolidated Recovery Group, LLC
Consumers have filed 117 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 117
- Total complaints
- Mid-range
- 10
- Last 12 months
- 98.3%
- Timely response
- Above median
- 32
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Consolidated Recovery Group, LLC has accumulated 117 complaints, placing it #1243 by volume. It posts a 98.3% on-time response rate, the 51st percentile among companies with 100+ complaints.
- #1243
- of 3,843 companies by volume
- 98.3%
- on time (51st pctile)
- Debt collection
- most-complained product
- 32
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Consolidated Recovery Group, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.3% Higher than most higher than 51% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2015 | 3 |
| 2016 | 3 |
| 2017 | 11 |
| 2018 | 2 |
| 2019 | 10 |
| 2020 | 11 |
| 2021 | 9 |
| 2022 | 16 |
| 2023 | 16 |
| 2024 | 20 |
| 2025 | 14 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Consolidated Recovery Group, LLC
117 complaints against Consolidated Recovery Group, LLC appear in the CFPB record, including 10 from the trailing year. The 32 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Consolidated Recovery Group, LLC draw a 98.3% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 42.9% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0.9% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Consolidated Recovery Group, LLC have?
The CFPB has logged 117 complaints against Consolidated Recovery Group, LLC to date, of which 10 came in over the last 12 months.
Does Consolidated Recovery Group, LLC respond to complaints on time?
Consolidated Recovery Group, LLC has a 98.3% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Consolidated Recovery Group, LLC?
Among all products tied to Consolidated Recovery Group, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Consolidated Recovery Group, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Consolidated Recovery Group, LLC; the full issue list with counts is above.
How do I file a complaint against Consolidated Recovery Group, LLC?
You can file a complaint against Consolidated Recovery Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Consolidated Recovery Group, LLC?
Consolidated Recovery Group, LLC has drawn CFPB complaints from 32 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Consolidated Recovery Group, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (42.9% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.