CFPB Consumer Complaint Profile
Consumer Legal Group, P.C.
What 39 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 39
- Total complaints
- Mid-range
- 18
- Last 12 months
- 71.8%
- Timely response
- Bottom decile
- 21
- States affected
The verdict
Consumer Legal Group, P.C. ranks #2072 of 3,843 financial companies by CFPB complaint volume, with 39 complaints on record. On-time replies land at 71.8%, the 6th percentile for the 100+ complaint peer group.
- #2072
- of 3,843 companies by volume
- 71.8%
- on time (6th pctile)
- Debt or credit manag…
- most-complained product
- 21
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Consumer Legal Group, P.C. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
71.8% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 2 |
| 2024 | 13 |
| 2025 | 21 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Consumer Legal Group, P.C.
Consumer Legal Group, P.C. carries 39 complaints in the CFPB's database, 18 of them filed within the past 12 months. Consumers spanning 21 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt or credit management," which sits at the top of the product breakdown. Inside that category, "Didn't provide services promised" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Consumer Legal Group, P.C.'s timely response rate stands at 71.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Among resolved complaints, the consumer-relief closure rate is 33.3%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Consumer Legal Group, P.C. have?
Consumer Legal Group, P.C. has 39 total consumer complaints filed with the CFPB, with 18 filed in the last 12 months.
Does Consumer Legal Group, P.C. respond to complaints on time?
Consumer Legal Group, P.C.'s CFPB timely-response rate is 71.8%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Consumer Legal Group, P.C.?
"Debt or credit management" draws more CFPB complaints against Consumer Legal Group, P.C. than any other product - see the full breakdown above.
What is the most common complaint issue with Consumer Legal Group, P.C.?
Consumers most often cite "Didn't provide services promised" when complaining about Consumer Legal Group, P.C.; the full issue list with counts is above.
How do I file a complaint against Consumer Legal Group, P.C.?
You can file a complaint against Consumer Legal Group, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Consumer Legal Group, P.C.?
Consumers in 21 states and territories have filed complaints about Consumer Legal Group, P.C. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Debt or credit management
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.