CFPB Consumer Complaint Profile

Credit Bureau Data, Inc.

32 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

32
Total complaints
Mid-range
6
Last 12 months
93.8%
Timely response
Below median
8
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Credit Bureau Data, Inc. sits at #2270, with 32 complaints logged. It posts a 93.8% on-time response rate, the 26th percentile among companies with 100+ complaints.

#2270
of 3,843 companies by volume
93.8%
on time (26th pctile)
Debt collection
most-complained product
8
states with complaints
F
PlainCredit Trust Score
38/100
Credit Bureau Data, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.8%
Share of complaints answered within the CFPB response window
Dispute Rate F 40.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C 3.1%
Share of complaints closed with monetary or non-monetary relief

Credit Bureau Data, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93.8% Around the middle higher than 26% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Credit Bureau Data, Inc. timely response rate 93.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 9
Debt collection - I do not know 8
Debt collection - Other debt 5
Debt collection - Medical 3
Credit reporting or other personal consumer reports - Credit reporting 3
Debt collection - Credit card debt 2
Debt collection - Non-federal student loan 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1

Top Issues

1.False statements or representation 8
2.Took or threatened to take negative or legal action 6
3.Attempts to collect debt not owed 5
4.Written notification about debt 4
5.Communication tactics 2
6.Incorrect information on your report 2
7.Improper use of your report 2
8.Improper contact or sharing of info 1
9.Taking/threatening an illegal action 1
10.Cont'd attempts collect debt not owed 1

Complaints by Year

Year Complaints
2013 1
2014 2
2015 1
2016 1
2018 2
2019 2
2020 1
2021 2
2022 4
2023 7
2024 3
2025 4
2026year in progress 2

Complaints by State (Top 15)

Wisconsin 23
Iowa 2
Arkansas 2
Minnesota 1
Florida 1
Tennessee 1
Texas 1
Illinois 1

Company Responses

Closed with explanation 31
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Credit Bureau Data, Inc.

32 complaints against Credit Bureau Data, Inc. appear in the CFPB record, including 6 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "False statements or representation" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Credit Bureau Data, Inc. draw a 93.8% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 40% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 3.1%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Credit Bureau Data, Inc. have?

Credit Bureau Data, Inc. has 32 total consumer complaints filed with the CFPB, with 6 filed in the last 12 months.

Does Credit Bureau Data, Inc. respond to complaints on time?

Credit Bureau Data, Inc.'s CFPB timely-response rate is 93.8%.

What product generates the most complaints for Credit Bureau Data, Inc.?

"Debt collection" draws more CFPB complaints against Credit Bureau Data, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Credit Bureau Data, Inc.?

The most common issue reported by consumers about Credit Bureau Data, Inc. is "False statements or representation." All complaint issues are listed above with their counts.

How do I file a complaint against Credit Bureau Data, Inc.?

You can file a complaint against Credit Bureau Data, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Credit Bureau Data, Inc.?

Consumers in 8 states and territories have filed complaints about Credit Bureau Data, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Credit Bureau Data, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (40% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026