CFPB Consumer Complaint Profile
Credit Bureau of Columbia, Inc.
13 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 13
- Total complaints
- Below average
- 0
- Last 12 months
- 92.3%
- Timely response
- Bottom quartile
- 5
- States affected
The verdict
Credit Bureau of Columbia, Inc. ranks #3408 of 3,843 financial companies by CFPB complaint volume, with 13 complaints on record. Its on-time response rate is 92.3%, the 22nd percentile among companies with 100+ complaints.
- #3408
- of 3,843 companies by volume
- 92.3%
- on time (22nd pctile)
- Debt collection
- most-complained product
- 5
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Credit Bureau of Columbia, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.3% Among the lowest higher than 22% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 3 |
| 2017 | 1 |
| 2022 | 2 |
| 2023 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Bureau of Columbia, Inc.
Credit Bureau of Columbia, Inc. carries 13 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 5 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Credit Bureau of Columbia, Inc. draw a 92.3% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 25% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 61.5%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit Bureau of Columbia, Inc. have?
The CFPB has logged 13 complaints against Credit Bureau of Columbia, Inc. to date, of which 0 came in over the last 12 months.
Does Credit Bureau of Columbia, Inc. respond to complaints on time?
Credit Bureau of Columbia, Inc.'s CFPB timely-response rate is 92.3%.
What product generates the most complaints for Credit Bureau of Columbia, Inc.?
The most complained-about product for Credit Bureau of Columbia, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Credit Bureau of Columbia, Inc.?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Credit Bureau of Columbia, Inc. - see all issues and counts above.
How do I file a complaint against Credit Bureau of Columbia, Inc.?
You can file a complaint against Credit Bureau of Columbia, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Bureau of Columbia, Inc.?
Consumers in 5 states and territories have filed complaints about Credit Bureau of Columbia, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Credit Bureau of Columbia, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.