CFPB Consumer Complaint Profile
Credit Bureau of Lancaster County, Inc.
52 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 52
- Total complaints
- Mid-range
- 0
- Last 12 months
- 96.2%
- Timely response
- Below median
- 8
- States affected
The verdict
52 CFPB complaints put Credit Bureau of Lancaster County, Inc. at #1792 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 96.2%, the 35th percentile for the 100+ complaint peer group.
- #1792
- of 3,843 companies by volume
- 96.2%
- on time (35th pctile)
- Debt collection
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Credit Bureau of Lancaster County, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.2% Around the middle higher than 35% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2017 to 2018 complete years
- Annual CFPB complaint volume moved from 16 in 2017 to 2 in 2018 (2017 → 2018).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 9 |
| 2015 | 17 |
| 2016 | 8 |
| 2017 | 16 |
| 2018 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Bureau of Lancaster County, Inc.
52 complaints against Credit Bureau of Lancaster County, Inc. appear in the CFPB record, including 0 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Cont'd attempts collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Credit Bureau of Lancaster County, Inc. draw a 96.2% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 43.6% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit Bureau of Lancaster County, Inc. have?
The CFPB has logged 52 complaints against Credit Bureau of Lancaster County, Inc. to date, of which 0 came in over the last 12 months.
Does Credit Bureau of Lancaster County, Inc. respond to complaints on time?
CFPB complaints against Credit Bureau of Lancaster County, Inc. draw a 96.2% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Credit Bureau of Lancaster County, Inc.?
The most complained-about product for Credit Bureau of Lancaster County, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Credit Bureau of Lancaster County, Inc.?
The most common issue reported by consumers about Credit Bureau of Lancaster County, Inc. is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Credit Bureau of Lancaster County, Inc.?
You can file a complaint against Credit Bureau of Lancaster County, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Bureau of Lancaster County, Inc.?
Consumers in 8 states and territories have filed complaints about Credit Bureau of Lancaster County, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Credit Bureau of Lancaster County, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (43.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.