CFPB Consumer Complaint Profile

Credit Glory LLC

What 54 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

54
Total complaints
11
Last 12 months
100%
Timely response
27
States affected

The verdict

Credit Glory LLC ranks #1759 of 3,848 financial companies by CFPB complaint volume, with 54 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#1759
of 3,848 companies by volume
100%
answered on time
Debt or credit manag…
most-complained product
27
states with complaints
Credit Glory LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt or credit management — Credit repair services 28
Credit reporting, credit repair services, or other personal consumer reports — Credit repair services 9
Credit reporting or other personal consumer reports — Credit reporting 5
Credit card — General-purpose credit card or charge card 2
Debt or credit management — Debt settlement 2
Checking or savings account — Checking account 1
Debt collection — Rental debt 1
Debt collection — Other debt 1
Debt collection — I do not know 1
Credit card or prepaid card — Store credit card 1

Top Issues

1.Charged upfront or unexpected fees 12
2.Didn't provide services promised 11
3.Confusing or misleading advertising or marketing 7
4.Fraud or scam 6
5.Incorrect information on your report 3
6.False statements or representation 2
7.Problem with a company's investigation into an existing problem 2
8.Credit monitoring or identity theft protection services 2
9.Managing an account 1
10.Unexpected or other fees 1

Complaints by Year

Year Complaints
2022 6
2023 8
2024 11
2025 24
2026 5

Complaints by State (Top 15)

Texas 7
Michigan 5
Indiana 4
California 4
Ohio 3
Washington 3
Georgia 2
Illinois 2
South Carolina 2
North Carolina 2
New York 2
Arizona 2
Missouri 1
New Hampshire 1
Tennessee 1

Company Responses

Closed with explanation 47
Closed with monetary relief 7

What the CFPB Complaint Record Shows for Credit Glory LLC

The CFPB Consumer Complaint Database has logged 54 complaints against Credit Glory LLC overall, with 11 of those filed in the trailing 12 months. Reports have come from consumers in 27 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt or credit management," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Charged upfront or unexpected fees" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Credit Glory LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 13% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Credit Glory LLC have?

Credit Glory LLC has 54 total consumer complaints filed with the CFPB, with 11 filed in the last 12 months.

Does Credit Glory LLC respond to complaints on time?

Credit Glory LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Credit Glory LLC?

The most complained-about product for Credit Glory LLC is "Debt or credit management." You can view the full product breakdown on this page.

What is the most common complaint issue with Credit Glory LLC?

The most common issue reported by consumers about Credit Glory LLC is "Charged upfront or unexpected fees." All complaint issues are listed above with their counts.

How do I file a complaint against Credit Glory LLC?

You can file a complaint against Credit Glory LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Credit Glory LLC?

Consumers in 27 states and territories have filed complaints about Credit Glory LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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