CFPB Consumer Complaint Profile
Credit Service of Logan, Inc.
Consumers have filed 12 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 0
- Last 12 months
- 75%
- Timely response
- Bottom decile
- 5
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Credit Service of Logan, Inc. has accumulated 12 complaints, placing it #3492 by volume. Its on-time response rate is 75%, the 7th percentile among companies with 100+ complaints.
- #3492
- of 3,843 companies by volume
- 75%
- on time (7th pctile)
- Debt collection
- most-complained product
- 5
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Credit Service of Logan, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
75% Among the lowest higher than 7% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 4 |
| 2017 | 2 |
| 2019 | 1 |
| 2021 | 1 |
| 2024 | 1 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Service of Logan, Inc.
The CFPB Consumer Complaint Database has logged 12 complaints against Credit Service of Logan, Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Improper contact or sharing of info," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Credit Service of Logan, Inc. draw a 75% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 42.9% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit Service of Logan, Inc. have?
Credit Service of Logan, Inc. has 12 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Credit Service of Logan, Inc. respond to complaints on time?
Credit Service of Logan, Inc.'s CFPB timely-response rate is 75%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Credit Service of Logan, Inc.?
"Debt collection" draws more CFPB complaints against Credit Service of Logan, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Credit Service of Logan, Inc.?
Consumers most often cite "Improper contact or sharing of info" when complaining about Credit Service of Logan, Inc.; the full issue list with counts is above.
How do I file a complaint against Credit Service of Logan, Inc.?
You can file a complaint against Credit Service of Logan, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Service of Logan, Inc.?
Consumers in 5 states and territories have filed complaints about Credit Service of Logan, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Credit Service of Logan, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (42.9% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.