CFPB Consumer Complaint Profile
Credit Wellness LLC
Behind the 11 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 11
- Total complaints
- Below average
- 6
- Last 12 months
- 90.9%
- Timely response
- Bottom quartile
- 8
- States affected
The verdict
11 CFPB complaints put Credit Wellness LLC at #3589 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 90.9%, the 19th percentile among companies with 100+ complaints.
- #3589
- of 3,843 companies by volume
- 90.9%
- on time (19th pctile)
- Debt or credit manag…
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Credit Wellness LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.9% Among the lowest higher than 19% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 5 |
| 2025 | 4 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Wellness LLC
The CFPB Consumer Complaint Database has logged 11 complaints against Credit Wellness LLC overall, with 6 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. "Debt or credit management" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Charged upfront or unexpected fees" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Credit Wellness LLC posts a 90.9% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit Wellness LLC have?
Credit Wellness LLC has 11 total consumer complaints filed with the CFPB, with 6 filed in the last 12 months.
Does Credit Wellness LLC respond to complaints on time?
CFPB complaints against Credit Wellness LLC draw a 90.9% timely-response rate inside the expected window.
What product generates the most complaints for Credit Wellness LLC?
"Debt or credit management" draws more CFPB complaints against Credit Wellness LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Credit Wellness LLC?
The most common issue reported by consumers about Credit Wellness LLC is "Charged upfront or unexpected fees." All complaint issues are listed above with their counts.
How do I file a complaint against Credit Wellness LLC?
You can file a complaint against Credit Wellness LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Wellness LLC?
The CFPB has recorded complaints against Credit Wellness LLC from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt or credit management
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.