CFPB Consumer Complaint Profile

Creekside Recovery And Capital Management

Consumers have filed 24 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

24
Total complaints
Mid-range
0
Last 12 months
100%
Timely response
Top decile
13
States affected

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Creekside Recovery And Capital Management sits at #2628, with 24 complaints logged. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.

#2628
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
13
states with complaints
C+
PlainCredit Trust Score
60/100
Creekside Recovery And Capital Management · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate B- 8.3%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Creekside Recovery And Capital Management vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Creekside Recovery And Capital Management timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 11
Debt collection - Credit card 6
Debt collection - Other (i.e. phone, health club, etc.) 5
Debt collection - Non-federal student loan 1
Debt collection - Auto 1

Top Issues

1.Communication tactics 8
2.Taking/threatening an illegal action 6
3.Disclosure verification of debt 5
4.False statements or representation 3
5.Improper contact or sharing of info 1
6.Cont'd attempts collect debt not owed 1

Complaints by Year

Year Complaints
2015 24

Complaints by State (Top 15)

California 5
Texas 3
Oklahoma 3
North Carolina 2
Florida 2
Kentucky 2
Georgia 1
Indiana 1
South Carolina 1
Tennessee 1
Arizona 1
New York 1
Pennsylvania 1

Company Responses

Closed with explanation 24

What the CFPB Complaint Record Shows for Creekside Recovery And Capital Management

Creekside Recovery And Capital Management carries 24 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 13 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Creekside Recovery And Capital Management draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 8.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Creekside Recovery And Capital Management have?

24 complaints have been filed against Creekside Recovery And Capital Management with the CFPB overall - 0 of them in the past year.

Does Creekside Recovery And Capital Management respond to complaints on time?

CFPB complaints against Creekside Recovery And Capital Management draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Creekside Recovery And Capital Management?

"Debt collection" draws more CFPB complaints against Creekside Recovery And Capital Management than any other product - see the full breakdown above.

What is the most common complaint issue with Creekside Recovery And Capital Management?

"Communication tactics" is the single most frequently cited issue in complaints against Creekside Recovery And Capital Management - see all issues and counts above.

How do I file a complaint against Creekside Recovery And Capital Management?

You can file a complaint against Creekside Recovery And Capital Management directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Creekside Recovery And Capital Management?

Consumers in 13 states and territories have filed complaints about Creekside Recovery And Capital Management with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Creekside Recovery And Capital Management: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026