CFPB Consumer Complaint Profile

DataMax Corporation

Behind the 261 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

261
Total complaints
Above average
5
Last 12 months
86.2%
Timely response
Bottom quartile
24
States affected

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The verdict

261 CFPB complaints put DataMax Corporation at #768 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 86.2%, the 13th percentile among companies with 100+ complaints.

#768
of 3,843 companies by volume
86.2%
on time (13th pctile)
Debt collection
most-complained product
24
states with complaints
F
PlainCredit Trust Score
19/100
DataMax Corporation · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 86.2%
Share of complaints answered within the CFPB response window
Dispute Rate F 38.2%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

DataMax Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

86.2% Among the lowest higher than 13% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

DataMax Corporation timely response rate 86.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 54
Debt collection - Other (i.e. phone, health club, etc.) 45
Debt collection - I do not know 44
Debt collection - Other debt 39
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 35
Debt collection - Medical 17
Debt collection - Credit card debt 14
Credit reporting or other personal consumer reports - Credit reporting 9
Credit reporting 1
Debt collection - Mortgage debt 1

Top Issues

1.Attempts to collect debt not owed 54
2.Written notification about debt 48
3.Cont'd attempts collect debt not owed 39
4.Disclosure verification of debt 29
5.Incorrect information on your report 24
6.False statements or representation 23
7.Took or threatened to take negative or legal action 13
8.Improper use of your report 10
9.Communication tactics 6
10.Problem with a company's investigation into an existing problem 4

Complaints by Year

Year Complaints
2013 5
2014 17
2015 21
2016 27
2017 25
2018 24
2019 10
2020 21
2021 31
2022 18
2023 21
2024 22
2025 19

Complaints by State (Top 15)

North Carolina 178
Florida 17
South Carolina 16
Texas 7
Georgia 7
Virginia 5
New York 4
Pennsylvania 3
Illinois 3
Maryland 2
New Jersey 2
Ohio 2
Connecticut 2
Alabama 1
Utah 1

Company Responses

Closed with explanation 261

What the CFPB Complaint Record Shows for DataMax Corporation

DataMax Corporation carries 261 complaints in the CFPB's database, 5 of them filed within the past 12 months. Consumers spanning 24 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

DataMax Corporation's timely response rate stands at 86.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 38.2% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does DataMax Corporation have?

The CFPB has logged 261 complaints against DataMax Corporation to date, of which 5 came in over the last 12 months.

Does DataMax Corporation respond to complaints on time?

DataMax Corporation's CFPB timely-response rate is 86.2%.

What product generates the most complaints for DataMax Corporation?

Among all products tied to DataMax Corporation, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with DataMax Corporation?

Consumers most often cite "Attempts to collect debt not owed" when complaining about DataMax Corporation; the full issue list with counts is above.

How do I file a complaint against DataMax Corporation?

You can file a complaint against DataMax Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about DataMax Corporation?

The CFPB has recorded complaints against DataMax Corporation from 24 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for DataMax Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (38.2% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026