CFPB Consumer Complaint Profile
DataMax Corporation
Behind the 261 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 261
- Total complaints
- 5
- Last 12 months
- 86.2%
- Timely response
- 24
- States affected
The verdict
261 CFPB complaints put DataMax Corporation at #770 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 86.2%, trailing the 93% median among companies with 100+ complaints.
- #770
- of 3,848 companies by volume
- 86.2%
- answered on time
- Debt collection
- most-complained product
- 24
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 17 |
| 2015 | 21 |
| 2016 | 27 |
| 2017 | 25 |
| 2018 | 24 |
| 2019 | 10 |
| 2020 | 21 |
| 2021 | 31 |
| 2022 | 18 |
| 2023 | 21 |
| 2024 | 22 |
| 2025 | 19 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for DataMax Corporation
DataMax Corporation carries 261 complaints in the CFPB's database, 5 of them filed within the past 12 months. Consumers spanning 24 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
DataMax Corporation's timely response rate stands at 86.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response was formally disputed in 38.2% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does DataMax Corporation have?
The CFPB has logged 261 complaints against DataMax Corporation to date, of which 5 came in over the last 12 months.
Does DataMax Corporation respond to complaints on time?
DataMax Corporation's CFPB timely-response rate is 86.2%.
What product generates the most complaints for DataMax Corporation?
Among all products tied to DataMax Corporation, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with DataMax Corporation?
Consumers most often cite "Attempts to collect debt not owed" when complaining about DataMax Corporation; the full issue list with counts is above.
How do I file a complaint against DataMax Corporation?
You can file a complaint against DataMax Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about DataMax Corporation?
The CFPB has recorded complaints against DataMax Corporation from 24 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~261)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.