CFPB Consumer Complaint Profile
Diverse Funding Associates LLC
What 771 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 771
- Total complaints
- Among the highest
- 248
- Last 12 months
- 99.5%
- Timely response
- Above median
- 45
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Diverse Funding Associates LLC has accumulated 771 complaints, placing it #391 by volume. It posts a 99.5% on-time response rate, the 72nd percentile among companies with 100+ complaints.
- #391
- of 3,843 companies by volume
- 99.5%
- on time (72nd pctile)
- Debt collection
- most-complained product
- 45
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Diverse Funding Associates LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.5% Higher than most higher than 72% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 183 in 2024 to 238 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 6 |
| 2015 | 4 |
| 2016 | 9 |
| 2017 | 9 |
| 2018 | 16 |
| 2019 | 10 |
| 2020 | 25 |
| 2021 | 63 |
| 2022 | 34 |
| 2023 | 111 |
| 2024 | 183 |
| 2025 | 238 |
| 2026year in progress | 63 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Diverse Funding Associates LLC
Diverse Funding Associates LLC carries 771 complaints in the CFPB's database, 248 of them filed within the past 12 months. Consumers spanning 45 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Diverse Funding Associates LLC posts a 99.5% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 22.7% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.6% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Diverse Funding Associates LLC have?
The CFPB has logged 771 complaints against Diverse Funding Associates LLC to date, of which 248 came in over the last 12 months.
Does Diverse Funding Associates LLC respond to complaints on time?
Diverse Funding Associates LLC's CFPB timely-response rate is 99.5%. That is a strong response record by CFPB standards.
What product generates the most complaints for Diverse Funding Associates LLC?
The most complained-about product for Diverse Funding Associates LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Diverse Funding Associates LLC?
The most common issue reported by consumers about Diverse Funding Associates LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Diverse Funding Associates LLC?
You can file a complaint against Diverse Funding Associates LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Diverse Funding Associates LLC?
Diverse Funding Associates LLC has drawn CFPB complaints from 45 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Diverse Funding Associates LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (22.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.