CFPB Consumer Complaint Profile
eCon Credit LP
53 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 53
- Total complaints
- Mid-range
- 35
- Last 12 months
- 26.4%
- Timely response
- Bottom decile
- 16
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, eCon Credit LP has accumulated 53 complaints, placing it #1775 by volume. It posts a 26.4% on-time response rate, the 1st percentile among companies with 100+ complaints.
- #1775
- of 3,843 companies by volume
- 26.4%
- on time (1st pctile)
- Debt collection
- most-complained product
- 16
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
eCon Credit LP vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
26.4% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2022 to 2025 complete years
- Annual CFPB complaint volume moved from 2 in 2022 to 23 in 2025 (2022 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 7 |
| 2020 | 5 |
| 2021 | 1 |
| 2022 | 2 |
| 2025 | 23 |
| 2026year in progress | 12 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for eCon Credit LP
53 complaints against eCon Credit LP appear in the CFPB record, including 35 from the trailing year. The 16 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against eCon Credit LP draw a 26.4% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved cases drew a formal consumer-dispute rate of 50% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 13.2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does eCon Credit LP have?
53 complaints have been filed against eCon Credit LP with the CFPB overall - 35 of them in the past year.
Does eCon Credit LP respond to complaints on time?
CFPB complaints against eCon Credit LP draw a 26.4% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for eCon Credit LP?
The most complained-about product for eCon Credit LP is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with eCon Credit LP?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against eCon Credit LP - see all issues and counts above.
How do I file a complaint against eCon Credit LP?
You can file a complaint against eCon Credit LP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about eCon Credit LP?
The CFPB has recorded complaints against eCon Credit LP from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for eCon Credit LP: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (50% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.