CFPB Consumer Complaint Profile
eMortgage Funding LLC
Behind the 45 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 45
- Total complaints
- Mid-range
- 21
- Last 12 months
- 11.1%
- Timely response
- Bottom decile
- 19
- States affected
The verdict
eMortgage Funding LLC ranks #1934 of 3,843 financial companies by CFPB complaint volume, with 45 complaints on record. On-time replies land at 11.1%, the 1st percentile for the 100+ complaint peer group.
- #1934
- of 3,843 companies by volume
- 11.1%
- on time (1st pctile)
- Mortgage
- most-complained product
- 19
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
eMortgage Funding LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
11.1% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 2 |
| 2021 | 3 |
| 2022 | 4 |
| 2023 | 5 |
| 2024 | 8 |
| 2025 | 13 |
| 2026year in progress | 10 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for eMortgage Funding LLC
45 complaints against eMortgage Funding LLC appear in the CFPB record, including 21 from the trailing year. The 19 states and territories represented put this footprint in multi-regional territory. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Applying for a mortgage or refinancing an existing mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against eMortgage Funding LLC draw a 11.1% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, 2.2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does eMortgage Funding LLC have?
eMortgage Funding LLC has 45 total consumer complaints filed with the CFPB, with 21 filed in the last 12 months.
Does eMortgage Funding LLC respond to complaints on time?
CFPB complaints against eMortgage Funding LLC draw a 11.1% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for eMortgage Funding LLC?
"Mortgage" draws more CFPB complaints against eMortgage Funding LLC than any other product - see the full breakdown above.
What is the most common complaint issue with eMortgage Funding LLC?
The most common issue reported by consumers about eMortgage Funding LLC is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against eMortgage Funding LLC?
You can file a complaint against eMortgage Funding LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about eMortgage Funding LLC?
Consumers in 19 states and territories have filed complaints about eMortgage Funding LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.