CFPB Consumer Complaint Profile
Equitable Acceptance Corp
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 365
- Total complaints
- Above average
- 1
- Last 12 months
- 93.7%
- Timely response
- Below median
- 47
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Equitable Acceptance Corp places #610 by volume. On response speed it sits at the 25th percentile among companies with 100+ complaints.
- Student loan
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Equitable Acceptance Corp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.7% Around the middle higher than 25% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 47 |
| 2017 | 130 |
| 2018 | 110 |
| 2019 | 56 |
| 2020 | 15 |
| 2021 | 4 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Equitable Acceptance Corp
Equitable Acceptance Corp draws a nationwide spread of CFPB complaints, filed by consumers in many parts of the country. No product draws more complaints than "Student loan," which sits at the top of the product breakdown. The specific issue named most within that category is "Dealing with your lender or servicer," a reasonable starting point for understanding recurring friction.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Equitable Acceptance Corp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (15.2% here).
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Equitable Acceptance Corp have?
Equitable Acceptance Corp has 365 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Equitable Acceptance Corp respond to complaints on time?
Equitable Acceptance Corp has a 93.7% timely response rate to CFPB complaints.
What product generates the most complaints for Equitable Acceptance Corp?
"Student loan" draws more CFPB complaints against Equitable Acceptance Corp than any other product - see the full breakdown above.
What is the most common complaint issue with Equitable Acceptance Corp?
The most common issue reported by consumers about Equitable Acceptance Corp is "Dealing with your lender or servicer." All complaint issues are listed above with their counts.
How do I file a complaint against Equitable Acceptance Corp?
You can file a complaint against Equitable Acceptance Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Equitable Acceptance Corp?
Consumers in 47 states and territories have filed complaints about Equitable Acceptance Corp with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.