CFPB Consumer Complaint Profile

Executive Financial Consultants, Inc

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

19
Total complaints
Below average
1
Last 12 months
100%
Timely response
Top decile
5
States affected

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The verdict

Executive Financial Consultants, Inc ranks #2935 of 3,843 financial companies by CFPB complaint volume. On response speed it sits at the 86th percentile among companies with 100+ complaints.

Debt collection
most-complained product
MO
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C
PlainCredit Trust Score
55/100
Executive Financial Consultants, Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 57.1%
Share of responses the consumer disputed (lower is better)
Relief Rate C+ 5.3%
Share of complaints closed with monetary or non-monetary relief

Executive Financial Consultants, Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Medical debt 10
Debt collection - Medical 7
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2

Top Issues

1.Attempts to collect debt not owed 4
2.Communication tactics 3
3.Disclosure verification of debt 3
4.False statements or representation 2
5.Incorrect information on your report 2
6.Written notification about debt 2
7.Improper contact or sharing of info 1
8.Electronic communications 1
9.Cont'd attempts collect debt not owed 1

Complaints by Year

Year Complaints
2014 3
2015 2
2016 1
2017 5
2018 3
2020 1
2021 1
2022 2
2025 1

Complaints by State (Top 15)

Missouri 12
Kansas 4
Florida 1
Georgia 1
Iowa 1

Company Responses

Closed with explanation 18
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Executive Financial Consultants, Inc

Executive Financial Consultants, Inc draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Executive Financial Consultants, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (57.1% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Executive Financial Consultants, Inc have?

The CFPB has logged 19 complaints against Executive Financial Consultants, Inc to date, of which 1 came in over the last 12 months.

Does Executive Financial Consultants, Inc respond to complaints on time?

CFPB complaints against Executive Financial Consultants, Inc draw a 100% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Executive Financial Consultants, Inc?

Among all products tied to Executive Financial Consultants, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Executive Financial Consultants, Inc?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Executive Financial Consultants, Inc - see all issues and counts above.

How do I file a complaint against Executive Financial Consultants, Inc?

You can file a complaint against Executive Financial Consultants, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Executive Financial Consultants, Inc?

The CFPB has recorded complaints against Executive Financial Consultants, Inc from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Executive Financial Consultants, Inc's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.