CFPB Consumer Complaint Profile

F.H. Cann & Associates, Inc.

What 435 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

435
Total complaints
149
Last 12 months
97.2%
Timely response
42
States affected

The verdict

435 CFPB complaints put F.H. Cann & Associates, Inc. at #545 out of 3,848 financial companies ranked by complaint volume. 97.2% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.

#545
of 3,848 companies by volume
97.2%
answered on time
Debt collection
most-complained product
42
states with complaints
F.H. Cann & Associates, Inc. timely response rate 97.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 145
Debt collection - Federal student loan debt 71
Student loan - Federal student loan servicing 57
Debt collection - Private student loan debt 37
Debt collection - Other debt 34
Credit reporting or other personal consumer reports - Credit reporting 27
Debt collection - Credit card debt 25
Debt collection - Federal student loan 10
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 8
Student loan - Private student loan 6

Top Issues

1.Attempts to collect debt not owed 124
2.Written notification about debt 66
3.False statements or representation 45
4.Communication tactics 39
5.Dealing with your lender or servicer 37
6.Took or threatened to take negative or legal action 23
7.Threatened to contact someone or share information improperly 19
8.Incorrect information on your report 16
9.Struggling to repay your loan 15
10.Improper use of your report 11

Complaints by Year

Year Complaints
2013 2
2014 5
2015 9
2016 11
2017 24
2018 26
2019 46
2020 40
2021 16
2022 6
2023 11
2024 60
2025 143
2026 36

Complaints by State (Top 15)

Texas 39
Georgia 35
Florida 33
California 30
New York 23
Illinois 21
Michigan 19
Pennsylvania 18
Virginia 17
Massachusetts 17
North Carolina 16
Alabama 12
Indiana 11
Ohio 10
Missouri 9

Company Responses

Closed with explanation 428
Closed with non-monetary relief 6
Closed 1

What the CFPB Complaint Record Shows for F.H. Cann & Associates, Inc.

435 complaints against F.H. Cann & Associates, Inc. appear in the CFPB record, including 149 from the trailing year. The 42 states and territories represented put this footprint in nationwide territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, F.H. Cann & Associates, Inc. answers 97.2% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 25% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 1.4% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does F.H. Cann & Associates, Inc. have?

F.H. Cann & Associates, Inc. has 435 total consumer complaints filed with the CFPB, with 149 filed in the last 12 months.

Does F.H. Cann & Associates, Inc. respond to complaints on time?

F.H. Cann & Associates, Inc. has a 97.2% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for F.H. Cann & Associates, Inc.?

Among all products tied to F.H. Cann & Associates, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with F.H. Cann & Associates, Inc.?

The most common issue reported by consumers about F.H. Cann & Associates, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against F.H. Cann & Associates, Inc.?

You can file a complaint against F.H. Cann & Associates, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about F.H. Cann & Associates, Inc.?

Consumers in 42 states and territories have filed complaints about F.H. Cann & Associates, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026