CFPB Consumer Complaint Profile

FCC Finance, LLC

58 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

58
Total complaints
Mid-range
14
Last 12 months
96.6%
Timely response
Below median
13
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, FCC Finance, LLC has accumulated 58 complaints, placing it #1697 by volume. It posts a 96.6% on-time response rate, the 36th percentile among companies with 100+ complaints.

#1697
of 3,843 companies by volume
96.6%
on time (36th pctile)
Debt collection
most-complained product
13
states with complaints
F
PlainCredit Trust Score
27/100
FCC Finance, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 96.6%
Share of complaints answered within the CFPB response window
Dispute Rate F 60.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

FCC Finance, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

96.6% Around the middle higher than 36% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

FCC Finance, LLC timely response rate 96.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 12
Debt collection - Other debt 9
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 9
Payday loan, title loan, or personal loan - Installment loan 6
Debt collection - Medical debt 4
Credit reporting or other personal consumer reports - Credit reporting 4
Payday loan, title loan, personal loan, or advance loan - Installment loan 3
Consumer Loan - Installment loan 2
Mortgage - Other type of mortgage 2
Debt collection - Payday loan debt 2

Top Issues

1.Attempts to collect debt not owed 10
2.False statements or representation 7
3.Incorrect information on your report 7
4.Problem with a credit reporting company's investigation into an existing problem 6
5.Communication tactics 5
6.Charged fees or interest you didn't expect 3
7.Took or threatened to take negative or legal action 3
8.Struggling to pay your loan 3
9.Written notification about debt 3
10.Managing the loan or lease 1

Complaints by Year

Year Complaints
2015 1
2016 2
2017 5
2018 4
2019 4
2020 4
2021 6
2022 8
2023 1
2024 6
2025 12
2026year in progress 5

Complaints by State (Top 15)

Georgia 17
Texas 7
Florida 6
North Carolina 5
New Jersey 4
Ohio 4
Michigan 4
Virginia 3
California 2
Maryland 2
Connecticut 1
Pennsylvania 1
Hawaii 1

Company Responses

Closed with explanation 56
In progress 2

What the CFPB Complaint Record Shows for FCC Finance, LLC

The CFPB Consumer Complaint Database has logged 58 complaints against FCC Finance, LLC overall, with 14 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, FCC Finance, LLC posts a 96.6% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response at a 60% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does FCC Finance, LLC have?

FCC Finance, LLC has 58 total consumer complaints filed with the CFPB, with 14 filed in the last 12 months.

Does FCC Finance, LLC respond to complaints on time?

FCC Finance, LLC has a 96.6% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for FCC Finance, LLC?

"Debt collection" draws more CFPB complaints against FCC Finance, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with FCC Finance, LLC?

The most common issue reported by consumers about FCC Finance, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against FCC Finance, LLC?

You can file a complaint against FCC Finance, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about FCC Finance, LLC?

The CFPB has recorded complaints against FCC Finance, LLC from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for FCC Finance, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026