CFPB Consumer Complaint Profile

Federal Adjustment Bureau, Inc.

242 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

242
Total complaints
63
Last 12 months
89.7%
Timely response
18
States affected

The verdict

242 CFPB complaints put Federal Adjustment Bureau, Inc. at #805 out of 3,848 financial companies ranked by complaint volume. 89.7% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.

#805
of 3,848 companies by volume
89.7%
answered on time
Debt collection
most-complained product
18
states with complaints
Federal Adjustment Bureau, Inc. timely response rate 89.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Rental debt 61
Debt collection - Other debt 44
Debt collection - I do not know 33
Credit reporting or other personal consumer reports - Credit reporting 26
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 25
Debt collection - Other (i.e. phone, health club, etc.) 18
Credit reporting or other personal consumer reports - Other personal consumer report 18
Debt collection - Credit card debt 8
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 3
Credit reporting 2

Top Issues

1.Attempts to collect debt not owed 70
2.Incorrect information on your report 42
3.Written notification about debt 36
4.Improper use of your report 23
5.False statements or representation 21
6.Disclosure verification of debt 14
7.Took or threatened to take negative or legal action 9
8.Communication tactics 6
9.Cont'd attempts collect debt not owed 6
10.Problem with a credit reporting company's investigation into an existing problem 4

Complaints by Year

Year Complaints
2015 6
2016 16
2017 8
2018 13
2019 9
2020 15
2021 21
2022 12
2023 19
2024 50
2025 58
2026 15

Complaints by State (Top 15)

Ohio 195
Florida 12
Georgia 6
Louisiana 5
Michigan 3
North Carolina 3
West Virginia 3
Kentucky 2
Oklahoma 2
Nebraska 1
California 1
Oregon 1
Massachusetts 1
Tennessee 1
New York 1

Company Responses

Closed with explanation 240
Closed 1
In progress 1

What the CFPB Complaint Record Shows for Federal Adjustment Bureau, Inc.

242 complaints against Federal Adjustment Bureau, Inc. appear in the CFPB record, including 63 from the trailing year. The 18 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Federal Adjustment Bureau, Inc. answers 89.7% of forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 16% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Federal Adjustment Bureau, Inc. have?

The CFPB has logged 242 complaints against Federal Adjustment Bureau, Inc. to date, of which 63 came in over the last 12 months.

Does Federal Adjustment Bureau, Inc. respond to complaints on time?

89.7% of the CFPB complaints against Federal Adjustment Bureau, Inc. get a response within the expected window.

What product generates the most complaints for Federal Adjustment Bureau, Inc.?

Among all products tied to Federal Adjustment Bureau, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Federal Adjustment Bureau, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Federal Adjustment Bureau, Inc. - see all issues and counts above.

How do I file a complaint against Federal Adjustment Bureau, Inc.?

You can file a complaint against Federal Adjustment Bureau, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Federal Adjustment Bureau, Inc.?

Federal Adjustment Bureau, Inc. has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026