CFPB Consumer Complaint Profile
Figure Technologies, Inc
Consumers have filed 200 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 200
- Total complaints
- Above average
- 97
- Last 12 months
- 99.5%
- Timely response
- Above median
- 35
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Figure Technologies, Inc sits at #931, with 200 complaints logged. Its on-time response rate is 99.5%, the 72nd percentile among companies with 100+ complaints.
- #931
- of 3,843 companies by volume
- 99.5%
- on time (72nd pctile)
- Mortgage
- most-complained product
- 35
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Figure Technologies, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.5% Higher than most higher than 72% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 37 in 2024 to 76 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2019 | 9 |
| 2020 | 7 |
| 2021 | 4 |
| 2022 | 11 |
| 2023 | 24 |
| 2024 | 37 |
| 2025 | 76 |
| 2026year in progress | 31 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Figure Technologies, Inc
200 complaints against Figure Technologies, Inc appear in the CFPB record, including 97 from the trailing year. The 35 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Figure Technologies, Inc draw a 99.5% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Figure Technologies, Inc have?
200 complaints have been filed against Figure Technologies, Inc with the CFPB overall - 97 of them in the past year.
Does Figure Technologies, Inc respond to complaints on time?
Figure Technologies, Inc has a 99.5% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Figure Technologies, Inc?
Among all products tied to Figure Technologies, Inc, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Figure Technologies, Inc?
The most common issue reported by consumers about Figure Technologies, Inc is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Figure Technologies, Inc?
You can file a complaint against Figure Technologies, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Figure Technologies, Inc?
Figure Technologies, Inc has drawn CFPB complaints from 35 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.