CFPB Consumer Complaint Profile

Financial Asset Management Systems Inc

Consumers have filed 258 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

258
Total complaints
7
Last 12 months
99.6%
Timely response
39
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Financial Asset Management Systems Inc has accumulated 258 complaints, placing it #774 by volume. Its on-time response rate is 99.6%, ahead of the 93% median among companies with 100+ complaints.

#774
of 3,848 companies by volume
99.6%
answered on time
Debt collection
most-complained product
39
states with complaints
Financial Asset Management Systems Inc timely response rate 99.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 54
Debt collection - Non-federal student loan 36
Debt collection - Private student loan debt 35
Debt collection - Federal student loan 25
Debt collection - Medical debt 24
Student loan - Non-federal student loan 18
Student loan - Federal student loan servicing 14
Student loan - Private student loan 10
Debt collection - Other debt 8
Debt collection - Medical 8

Top Issues

1.Communication tactics 55
2.Attempts to collect debt not owed 39
3.Dealing with my lender or servicer 22
4.False statements or representation 22
5.Cont'd attempts collect debt not owed 21
6.Improper contact or sharing of info 20
7.Disclosure verification of debt 16
8.Written notification about debt 15
9.Dealing with your lender or servicer 10
10.Took or threatened to take negative or legal action 8

Complaints by Year

Year Complaints
2013 7
2014 31
2015 47
2016 39
2017 19
2018 20
2019 12
2020 20
2021 15
2022 20
2023 13
2024 5
2025 8
2026 2

Complaints by State (Top 15)

California 44
Georgia 29
New Jersey 26
Florida 19
New York 17
Texas 16
South Carolina 10
Illinois 8
Alabama 8
Pennsylvania 7
Ohio 6
Michigan 6
North Carolina 5
Tennessee 4
Maryland 4

Company Responses

Closed with explanation 231
Closed with non-monetary relief 23
Closed 3
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Financial Asset Management Systems Inc

The CFPB Consumer Complaint Database has logged 258 complaints against Financial Asset Management Systems Inc overall, with 7 of those filed in the trailing 12 months. Reports have come from consumers in 39 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Financial Asset Management Systems Inc's timely response rate stands at 99.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 18.9% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 9.3% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Financial Asset Management Systems Inc have?

258 complaints have been filed against Financial Asset Management Systems Inc with the CFPB overall - 7 of them in the past year.

Does Financial Asset Management Systems Inc respond to complaints on time?

Financial Asset Management Systems Inc has a 99.6% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Financial Asset Management Systems Inc?

The most complained-about product for Financial Asset Management Systems Inc is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Financial Asset Management Systems Inc?

The most common issue reported by consumers about Financial Asset Management Systems Inc is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Financial Asset Management Systems Inc?

You can file a complaint against Financial Asset Management Systems Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Financial Asset Management Systems Inc?

Consumers in 39 states and territories have filed complaints about Financial Asset Management Systems Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026