CFPB Consumer Complaint Profile
Financial Freedom Group, LLC
Behind the 29 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 29
- Total complaints
- Mid-range
- 8
- Last 12 months
- 96.6%
- Timely response
- Below median
- 22
- States affected
The verdict
29 CFPB complaints put Financial Freedom Group, LLC at #2382 out of 3,843 financial companies ranked by complaint volume. It posts a 96.6% on-time response rate, the 36th percentile among companies with 100+ complaints.
- #2382
- of 3,843 companies by volume
- 96.6%
- on time (36th pctile)
- Debt or credit manag…
- most-complained product
- 22
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Financial Freedom Group, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.6% Around the middle higher than 36% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 3 |
| 2021 | 4 |
| 2022 | 6 |
| 2023 | 2 |
| 2024 | 4 |
| 2025 | 7 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Financial Freedom Group, LLC
Financial Freedom Group, LLC carries 29 complaints in the CFPB's database, 8 of them filed within the past 12 months. Consumers spanning 22 states and territories have weighed in, giving this a multi-regional footprint. "Debt or credit management" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Didn't provide services promised" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Financial Freedom Group, LLC's timely response rate stands at 96.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 10.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Financial Freedom Group, LLC have?
Financial Freedom Group, LLC has 29 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.
Does Financial Freedom Group, LLC respond to complaints on time?
Financial Freedom Group, LLC has a 96.6% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Financial Freedom Group, LLC?
The most complained-about product for Financial Freedom Group, LLC is "Debt or credit management." You can view the full product breakdown on this page.
What is the most common complaint issue with Financial Freedom Group, LLC?
The most common issue reported by consumers about Financial Freedom Group, LLC is "Didn't provide services promised." All complaint issues are listed above with their counts.
How do I file a complaint against Financial Freedom Group, LLC?
You can file a complaint against Financial Freedom Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Financial Freedom Group, LLC?
Financial Freedom Group, LLC has drawn CFPB complaints from 22 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt or credit management
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.