CFPB Consumer Complaint Profile

Finkelstein, Kern, Steinberg & Cunningham, PC

Behind the 43 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

43
Total complaints
Mid-range
10
Last 12 months
93%
Timely response
Bottom quartile
3
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Finkelstein, Kern, Steinberg & Cunningham, PC has accumulated 43 complaints, placing it #1975 by volume. Its on-time response rate is 93%, the 24th percentile among companies with 100+ complaints.

#1975
of 3,843 companies by volume
93%
on time (24th pctile)
Debt collection
most-complained product
3
states with complaints
F
PlainCredit Trust Score
22/100
Finkelstein, Kern, Steinberg & Cunningham, PC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 57.1%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Finkelstein, Kern, Steinberg & Cunningham, PC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93% Among the lowest higher than 24% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Finkelstein, Kern, Steinberg & Cunningham, PC timely response rate 93.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 20
Debt collection - I do not know 5
Debt collection - Other debt 3
Debt collection - Other (i.e. phone, health club, etc.) 3
Consumer Loan - Installment loan 3
Debt collection - Private student loan debt 2
Debt collection - Credit card 2
Debt collection - Auto debt 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Debt collection - Payday loan 1

Top Issues

1.Attempts to collect debt not owed 11
2.False statements or representation 6
3.Written notification about debt 6
4.Took or threatened to take negative or legal action 5
5.Communication tactics 5
6.Problems when you are unable to pay 3
7.Disclosure verification of debt 2
8.Cont'd attempts collect debt not owed 2
9.Threatened to contact someone or share information improperly 1
10.Improper use of your report 1

Complaints by Year

Year Complaints
2013 2
2015 3
2016 7
2017 2
2018 4
2019 2
2020 2
2021 4
2022 4
2023 3
2025 8
2026year in progress 2

Complaints by State (Top 15)

Tennessee 38
Arkansas 4
California 1

Company Responses

Closed with explanation 43

What the CFPB Complaint Record Shows for Finkelstein, Kern, Steinberg & Cunningham, PC

43 complaints against Finkelstein, Kern, Steinberg & Cunningham, PC appear in the CFPB record, including 10 from the trailing year. The 3 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Finkelstein, Kern, Steinberg & Cunningham, PC posts a 93% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response at a 57.1% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Finkelstein, Kern, Steinberg & Cunningham, PC have?

Finkelstein, Kern, Steinberg & Cunningham, PC has 43 total consumer complaints filed with the CFPB, with 10 filed in the last 12 months.

Does Finkelstein, Kern, Steinberg & Cunningham, PC respond to complaints on time?

CFPB complaints against Finkelstein, Kern, Steinberg & Cunningham, PC draw a 93% timely-response rate inside the expected window.

What product generates the most complaints for Finkelstein, Kern, Steinberg & Cunningham, PC?

"Debt collection" draws more CFPB complaints against Finkelstein, Kern, Steinberg & Cunningham, PC than any other product - see the full breakdown above.

What is the most common complaint issue with Finkelstein, Kern, Steinberg & Cunningham, PC?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Finkelstein, Kern, Steinberg & Cunningham, PC; the full issue list with counts is above.

How do I file a complaint against Finkelstein, Kern, Steinberg & Cunningham, PC?

You can file a complaint against Finkelstein, Kern, Steinberg & Cunningham, PC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Finkelstein, Kern, Steinberg & Cunningham, PC?

Finkelstein, Kern, Steinberg & Cunningham, PC has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Finkelstein, Kern, Steinberg & Cunningham, PC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (57.1% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026