CFPB Consumer Complaint Profile
First Choice Assets LLC.
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 35
- Total complaints
- Mid-range
- 0
- Last 12 months
- 77.1%
- Timely response
- Bottom decile
- 16
- States affected
The verdict
By CFPB complaint volume, First Choice Assets LLC. is #2180 out of 3,843 financial companies. Its on-time response record is at the 8th percentile among companies with 100+ complaints.
- Debt collection
- most-complained product
- MI
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
First Choice Assets LLC. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
77.1% Among the lowest higher than 8% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 11 |
| 2015 | 6 |
| 2016 | 6 |
| 2017 | 3 |
| 2020 | 1 |
| 2021 | 1 |
| 2023 | 3 |
| 2024 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for First Choice Assets LLC.
The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for First Choice Assets LLC., with consumers across the country filing against it. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for First Choice Assets LLC.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (16% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does First Choice Assets LLC. have?
35 complaints have been filed against First Choice Assets LLC. with the CFPB overall - 0 of them in the past year.
Does First Choice Assets LLC. respond to complaints on time?
CFPB complaints against First Choice Assets LLC. draw a 77.1% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for First Choice Assets LLC.?
Among all products tied to First Choice Assets LLC., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with First Choice Assets LLC.?
The most common issue reported by consumers about First Choice Assets LLC. is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against First Choice Assets LLC.?
You can file a complaint against First Choice Assets LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about First Choice Assets LLC.?
The CFPB has recorded complaints against First Choice Assets LLC. from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.