CFPB Consumer Complaint Profile
First Equity Mortgage Bankers, Inc.
Behind the 12 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 4
- Last 12 months
- 100%
- Timely response
- Top decile
- 2
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, First Equity Mortgage Bankers, Inc. has accumulated 12 complaints, placing it #3492 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #3492
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Mortgage
- most-complained product
- 2
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
First Equity Mortgage Bankers, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2019 | 1 |
| 2021 | 5 |
| 2024 | 1 |
| 2025 | 1 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for First Equity Mortgage Bankers, Inc.
First Equity Mortgage Bankers, Inc. carries 12 complaints in the CFPB's database, 4 of them filed within the past 12 months. Consumers spanning 2 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Closing on a mortgage," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against First Equity Mortgage Bankers, Inc. draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 16.7% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does First Equity Mortgage Bankers, Inc. have?
12 complaints have been filed against First Equity Mortgage Bankers, Inc. with the CFPB overall - 4 of them in the past year.
Does First Equity Mortgage Bankers, Inc. respond to complaints on time?
First Equity Mortgage Bankers, Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for First Equity Mortgage Bankers, Inc.?
The most complained-about product for First Equity Mortgage Bankers, Inc. is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with First Equity Mortgage Bankers, Inc.?
The most common issue reported by consumers about First Equity Mortgage Bankers, Inc. is "Closing on a mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against First Equity Mortgage Bankers, Inc.?
You can file a complaint against First Equity Mortgage Bankers, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about First Equity Mortgage Bankers, Inc.?
Consumers in 2 states and territories have filed complaints about First Equity Mortgage Bankers, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.