CFPB Consumer Complaint Profile

Fitzgerald Goldman & Associates, Inc.

12 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

12
Total complaints
Below average
0
Last 12 months
16.7%
Timely response
Bottom decile
8
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Out of 3,843 financial companies in the CFPB database, Fitzgerald Goldman & Associates, Inc. has accumulated 12 complaints, placing it #3492 by volume. Its on-time response rate is 16.7%, the 1st percentile among companies with 100+ complaints.

#3492
of 3,843 companies by volume
16.7%
on time (1st pctile)
Debt collection
most-complained product
8
states with complaints
F
PlainCredit Trust Score
25/100
Fitzgerald Goldman & Associates, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 16.7%
Share of complaints answered within the CFPB response window
Dispute Rate B- 8.3%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Fitzgerald Goldman & Associates, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

16.7% Among the lowest higher than 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Fitzgerald Goldman & Associates, Inc. timely response rate 16.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Payday loan 5
Debt collection - I do not know 5
Payday loan 2

Top Issues

1.Communication tactics 4
2.Improper contact or sharing of info 2
3.Taking/threatening an illegal action 2
4.Can't contact lender 2
5.False statements or representation 1
6.Cont'd attempts collect debt not owed 1

Complaints by Year

Year Complaints
2015 9
2016 3

Complaints by State (Top 15)

Texas 3
Florida 2
Maryland 2
Nebraska 1
Massachusetts 1
North Carolina 1
Wisconsin 1
Louisiana 1

Company Responses

Closed with explanation 12

What the CFPB Complaint Record Shows for Fitzgerald Goldman & Associates, Inc.

The CFPB Consumer Complaint Database has logged 12 complaints against Fitzgerald Goldman & Associates, Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Fitzgerald Goldman & Associates, Inc. posts a 16.7% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 8.3% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Fitzgerald Goldman & Associates, Inc. have?

The CFPB has logged 12 complaints against Fitzgerald Goldman & Associates, Inc. to date, of which 0 came in over the last 12 months.

Does Fitzgerald Goldman & Associates, Inc. respond to complaints on time?

Fitzgerald Goldman & Associates, Inc.'s CFPB timely-response rate is 16.7%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Fitzgerald Goldman & Associates, Inc.?

"Debt collection" draws more CFPB complaints against Fitzgerald Goldman & Associates, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Fitzgerald Goldman & Associates, Inc.?

"Communication tactics" is the single most frequently cited issue in complaints against Fitzgerald Goldman & Associates, Inc. - see all issues and counts above.

How do I file a complaint against Fitzgerald Goldman & Associates, Inc.?

You can file a complaint against Fitzgerald Goldman & Associates, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Fitzgerald Goldman & Associates, Inc.?

The CFPB has recorded complaints against Fitzgerald Goldman & Associates, Inc. from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Fitzgerald Goldman & Associates, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026