CFPB Consumer Complaint Profile
Five Lakes Law Group PLLC
38 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 38
- Total complaints
- Mid-range
- 26
- Last 12 months
- 60.5%
- Timely response
- Bottom decile
- 10
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Five Lakes Law Group PLLC sits at #2089, with 38 complaints logged. Its on-time response rate is 60.5%, the 4th percentile among companies with 100+ complaints.
- #2089
- of 3,843 companies by volume
- 60.5%
- on time (4th pctile)
- Debt or credit manag…
- most-complained product
- 10
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Five Lakes Law Group PLLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
60.5% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 10 in 2024 to 21 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 10 |
| 2025 | 21 |
| 2026year in progress | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Five Lakes Law Group PLLC
38 complaints against Five Lakes Law Group PLLC appear in the CFPB record, including 26 from the trailing year. The 10 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt or credit management," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Charged upfront or unexpected fees" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Five Lakes Law Group PLLC posts a 60.5% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Five Lakes Law Group PLLC have?
The CFPB has logged 38 complaints against Five Lakes Law Group PLLC to date, of which 26 came in over the last 12 months.
Does Five Lakes Law Group PLLC respond to complaints on time?
CFPB complaints against Five Lakes Law Group PLLC draw a 60.5% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Five Lakes Law Group PLLC?
"Debt or credit management" draws more CFPB complaints against Five Lakes Law Group PLLC than any other product - see the full breakdown above.
What is the most common complaint issue with Five Lakes Law Group PLLC?
Consumers most often cite "Charged upfront or unexpected fees" when complaining about Five Lakes Law Group PLLC; the full issue list with counts is above.
How do I file a complaint against Five Lakes Law Group PLLC?
You can file a complaint against Five Lakes Law Group PLLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Five Lakes Law Group PLLC?
The CFPB has recorded complaints against Five Lakes Law Group PLLC from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt or credit management
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.