CFPB Consumer Complaint Profile
Global Asset Agency, Inc.
Consumers have filed 42 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 42
- Total complaints
- Mid-range
- 2
- Last 12 months
- 26.2%
- Timely response
- Bottom decile
- 15
- States affected
The verdict
Global Asset Agency, Inc. ranks #1996 of 3,843 financial companies by CFPB complaint volume, with 42 complaints on record. On-time replies land at 26.2%, the 1st percentile for the 100+ complaint peer group.
- #1996
- of 3,843 companies by volume
- 26.2%
- on time (1st pctile)
- Debt collection
- most-complained product
- 15
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Global Asset Agency, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
26.2% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 1 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 25 |
| 2023 | 10 |
| 2024 | 1 |
| 2025 | 1 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Global Asset Agency, Inc.
Global Asset Agency, Inc. carries 42 complaints in the CFPB's database, 2 of them filed within the past 12 months. Consumers spanning 15 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Global Asset Agency, Inc. draw a 26.2% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 100% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 4.8%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Global Asset Agency, Inc. have?
Global Asset Agency, Inc. has 42 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.
Does Global Asset Agency, Inc. respond to complaints on time?
Global Asset Agency, Inc.'s CFPB timely-response rate is 26.2%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Global Asset Agency, Inc.?
"Debt collection" draws more CFPB complaints against Global Asset Agency, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Global Asset Agency, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Global Asset Agency, Inc. - see all issues and counts above.
How do I file a complaint against Global Asset Agency, Inc.?
You can file a complaint against Global Asset Agency, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Global Asset Agency, Inc.?
The CFPB has recorded complaints against Global Asset Agency, Inc. from 15 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Global Asset Agency, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (100% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.