CFPB Consumer Complaint Profile
Global Trust Management LLC
Behind the 163 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 163
- Total complaints
- Mid-range
- 24
- Last 12 months
- 98.8%
- Timely response
- Above median
- 30
- States affected
The verdict
163 CFPB complaints put Global Trust Management LLC at #1052 out of 3,843 financial companies ranked by complaint volume. It posts a 98.8% on-time response rate, the 58th percentile among companies with 100+ complaints.
- #1052
- of 3,843 companies by volume
- 98.8%
- on time (58th pctile)
- Debt collection
- most-complained product
- 30
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Global Trust Management LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.8% Higher than most higher than 58% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 14 |
| 2015 | 12 |
| 2016 | 6 |
| 2017 | 13 |
| 2018 | 9 |
| 2019 | 6 |
| 2020 | 12 |
| 2021 | 10 |
| 2022 | 13 |
| 2023 | 16 |
| 2024 | 21 |
| 2025 | 21 |
| 2026year in progress | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Global Trust Management LLC
Global Trust Management LLC carries 163 complaints in the CFPB's database, 24 of them filed within the past 12 months. Consumers spanning 30 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Global Trust Management LLC draw a 98.8% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 15.8% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Global Trust Management LLC have?
Global Trust Management LLC has 163 total consumer complaints filed with the CFPB, with 24 filed in the last 12 months.
Does Global Trust Management LLC respond to complaints on time?
Global Trust Management LLC has a 98.8% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Global Trust Management LLC?
Among all products tied to Global Trust Management LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Global Trust Management LLC?
Consumers most often cite "Communication tactics" when complaining about Global Trust Management LLC; the full issue list with counts is above.
How do I file a complaint against Global Trust Management LLC?
You can file a complaint against Global Trust Management LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Global Trust Management LLC?
Global Trust Management LLC has drawn CFPB complaints from 30 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Global Trust Management LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (15.8% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.