CFPB Consumer Complaint Profile
Global Trust Management LLC
Behind the 163 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 163
- Total complaints
- 24
- Last 12 months
- 98.8%
- Timely response
- 30
- States affected
The verdict
163 CFPB complaints put Global Trust Management LLC at #1054 out of 3,848 financial companies ranked by complaint volume. It answers 98.8% of complaints on time - above the 93% median for companies with 100+ complaints.
- #1054
- of 3,848 companies by volume
- 98.8%
- answered on time
- Debt collection
- most-complained product
- 30
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 14 |
| 2015 | 12 |
| 2016 | 6 |
| 2017 | 13 |
| 2018 | 9 |
| 2019 | 6 |
| 2020 | 12 |
| 2021 | 10 |
| 2022 | 13 |
| 2023 | 16 |
| 2024 | 21 |
| 2025 | 21 |
| 2026 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Global Trust Management LLC
Global Trust Management LLC carries 163 complaints in the CFPB's database, 24 of them filed within the past 12 months. Consumers spanning 30 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
98.8% of CFPB-forwarded complaints against Global Trust Management LLC get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 15.8% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Global Trust Management LLC have?
Global Trust Management LLC has 163 total consumer complaints filed with the CFPB, with 24 filed in the last 12 months.
Does Global Trust Management LLC respond to complaints on time?
Global Trust Management LLC has a 98.8% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Global Trust Management LLC?
Among all products tied to Global Trust Management LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Global Trust Management LLC?
Consumers most often cite "Communication tactics" when complaining about Global Trust Management LLC; the full issue list with counts is above.
How do I file a complaint against Global Trust Management LLC?
You can file a complaint against Global Trust Management LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Global Trust Management LLC?
Global Trust Management LLC has drawn CFPB complaints from 30 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~163)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.