CFPB Consumer Complaint Profile
Green & Sons Agency, Inc.
Behind the 169 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 169
- Total complaints
- Mid-range
- 41
- Last 12 months
- 98.8%
- Timely response
- Above median
- 18
- States affected
The verdict
Green & Sons Agency, Inc. ranks #1030 of 3,843 financial companies by CFPB complaint volume, with 169 complaints on record. It posts a 98.8% on-time response rate, the 58th percentile among companies with 100+ complaints.
- #1030
- of 3,843 companies by volume
- 98.8%
- on time (58th pctile)
- Debt collection
- most-complained product
- 18
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Green & Sons Agency, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.8% Higher than most higher than 58% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 18 in 2024 to 31 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 2 |
| 2016 | 3 |
| 2017 | 11 |
| 2018 | 15 |
| 2019 | 18 |
| 2020 | 12 |
| 2021 | 23 |
| 2022 | 9 |
| 2023 | 10 |
| 2024 | 18 |
| 2025 | 31 |
| 2026year in progress | 14 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Green & Sons Agency, Inc.
Green & Sons Agency, Inc. carries 169 complaints in the CFPB's database, 41 of them filed within the past 12 months. Consumers spanning 18 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Green & Sons Agency, Inc. posts a 98.8% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 50% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Green & Sons Agency, Inc. have?
169 complaints have been filed against Green & Sons Agency, Inc. with the CFPB overall - 41 of them in the past year.
Does Green & Sons Agency, Inc. respond to complaints on time?
Green & Sons Agency, Inc. has a 98.8% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Green & Sons Agency, Inc.?
The most complained-about product for Green & Sons Agency, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Green & Sons Agency, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Green & Sons Agency, Inc. - see all issues and counts above.
How do I file a complaint against Green & Sons Agency, Inc.?
You can file a complaint against Green & Sons Agency, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Green & Sons Agency, Inc.?
Green & Sons Agency, Inc. has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Green & Sons Agency, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (50% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.