CFPB Consumer Complaint Profile
Griffin Funding, Inc.
What 10 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 2
- Last 12 months
- 80%
- Timely response
- Bottom decile
- 7
- States affected
The verdict
10 CFPB complaints put Griffin Funding, Inc. at #3715 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 80%, the 9th percentile for the 100+ complaint peer group.
- #3715
- of 3,843 companies by volume
- 80%
- on time (9th pctile)
- Mortgage
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Griffin Funding, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
80% Among the lowest higher than 9% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Griffin Funding, Inc.
Griffin Funding, Inc. carries 10 complaints in the CFPB's database, 2 of them filed within the past 12 months. Consumers spanning 7 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Applying for a mortgage or refinancing an existing mortgage," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Griffin Funding, Inc. posts a 80% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, the consumer-relief closure rate is 40%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Griffin Funding, Inc. have?
10 complaints have been filed against Griffin Funding, Inc. with the CFPB overall - 2 of them in the past year.
Does Griffin Funding, Inc. respond to complaints on time?
CFPB complaints against Griffin Funding, Inc. draw a 80% timely-response rate inside the expected window.
What product generates the most complaints for Griffin Funding, Inc.?
"Mortgage" draws more CFPB complaints against Griffin Funding, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Griffin Funding, Inc.?
"Applying for a mortgage or refinancing an existing mortgage" is the single most frequently cited issue in complaints against Griffin Funding, Inc. - see all issues and counts above.
How do I file a complaint against Griffin Funding, Inc.?
You can file a complaint against Griffin Funding, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Griffin Funding, Inc.?
Griffin Funding, Inc. has drawn CFPB complaints from 7 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.