CFPB Consumer Complaint Profile

Gross Polowy LLC

Behind the 20 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

20
Total complaints
Mid-range
3
Last 12 months
85%
Timely response
Bottom quartile
3
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Gross Polowy LLC ranks #2861 of 3,843 financial companies by CFPB complaint volume, with 20 complaints on record. It posts a 85% on-time response rate, the 12th percentile among companies with 100+ complaints.

#2861
of 3,843 companies by volume
85%
on time (12th pctile)
Debt collection
most-complained product
3
states with complaints
F
PlainCredit Trust Score
37/100
Gross Polowy LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 85.0%
Share of complaints answered within the CFPB response window
Dispute Rate B- 8.3%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Gross Polowy LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

85% Among the lowest higher than 12% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Gross Polowy LLC timely response rate 85.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Mortgage debt 6
Mortgage - Other mortgage 6
Mortgage - Conventional fixed mortgage 2
Debt collection - Other (i.e. phone, health club, etc.) 2
Debt collection - Mortgage 2
Mortgage - FHA mortgage 1
Debt collection - I do not know 1

Top Issues

1.Loan modification,collection,foreclosure 7
2.Took or threatened to take negative or legal action 4
3.Disclosure verification of debt 2
4.False statements or representation 2
5.Attempts to collect debt not owed 1
6.Communication tactics 1
7.Other 1
8.Struggling to pay mortgage 1
9.Written notification about debt 1

Complaints by Year

Year Complaints
2015 2
2016 7
2017 4
2018 1
2023 1
2024 2
2025 3

Complaints by State (Top 15)

New York 18
New Jersey 1
Maryland 1

Company Responses

Closed with explanation 19
Closed 1

What the CFPB Complaint Record Shows for Gross Polowy LLC

20 complaints against Gross Polowy LLC appear in the CFPB record, including 3 from the trailing year. The 3 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Loan modification,collection,foreclosure" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Gross Polowy LLC's timely response rate stands at 85%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 8.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Gross Polowy LLC have?

20 complaints have been filed against Gross Polowy LLC with the CFPB overall - 3 of them in the past year.

Does Gross Polowy LLC respond to complaints on time?

CFPB complaints against Gross Polowy LLC draw a 85% timely-response rate inside the expected window.

What product generates the most complaints for Gross Polowy LLC?

The most complained-about product for Gross Polowy LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Gross Polowy LLC?

The most common issue reported by consumers about Gross Polowy LLC is "Loan modification,collection,foreclosure." All complaint issues are listed above with their counts.

How do I file a complaint against Gross Polowy LLC?

You can file a complaint against Gross Polowy LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Gross Polowy LLC?

Gross Polowy LLC has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Gross Polowy LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026