CFPB Consumer Complaint Profile
Gsf Mortgage Corp
What 42 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 42
- Total complaints
- Mid-range
- 0
- Last 12 months
- 81%
- Timely response
- Bottom decile
- 19
- States affected
The verdict
42 CFPB complaints put Gsf Mortgage Corp at #1996 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 81%, the 10th percentile among companies with 100+ complaints.
- #1996
- of 3,843 companies by volume
- 81%
- on time (10th pctile)
- Mortgage
- most-complained product
- 19
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Gsf Mortgage Corp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
81% Among the lowest higher than 10% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2014 | 1 |
| 2015 | 6 |
| 2017 | 5 |
| 2018 | 1 |
| 2020 | 13 |
| 2021 | 10 |
| 2022 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Gsf Mortgage Corp
Gsf Mortgage Corp carries 42 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 19 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Gsf Mortgage Corp posts a 81% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 20% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 9.5%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Gsf Mortgage Corp have?
The CFPB has logged 42 complaints against Gsf Mortgage Corp to date, of which 0 came in over the last 12 months.
Does Gsf Mortgage Corp respond to complaints on time?
CFPB complaints against Gsf Mortgage Corp draw a 81% timely-response rate inside the expected window.
What product generates the most complaints for Gsf Mortgage Corp?
Among all products tied to Gsf Mortgage Corp, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Gsf Mortgage Corp?
Consumers most often cite "Trouble during payment process" when complaining about Gsf Mortgage Corp; the full issue list with counts is above.
How do I file a complaint against Gsf Mortgage Corp?
You can file a complaint against Gsf Mortgage Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Gsf Mortgage Corp?
Consumers in 19 states and territories have filed complaints about Gsf Mortgage Corp with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Gsf Mortgage Corp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.