CFPB Consumer Complaint Profile

Guglielmo and Associates

Consumers have filed 89 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

89
Total complaints
15
Last 12 months
100%
Timely response
7
States affected

The verdict

89 CFPB complaints put Guglielmo and Associates at #1401 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.

#1401
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
7
states with complaints
Guglielmo and Associates timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 50
Debt collection - Credit card 21
Debt collection - I do not know 15
Debt collection - Medical 1
Debt collection - Other (i.e. phone, health club, etc.) 1
Debt collection - Medical debt 1

Top Issues

1.Took or threatened to take negative or legal action 17
2.False statements or representation 15
3.Attempts to collect debt not owed 14
4.Communication tactics 13
5.Taking/threatening an illegal action 11
6.Written notification about debt 10
7.Cont'd attempts collect debt not owed 5
8.Disclosure verification of debt 4

Complaints by Year

Year Complaints
2013 1
2014 12
2015 8
2016 5
2017 12
2018 4
2019 2
2020 3
2021 2
2022 5
2023 4
2024 13
2025 17
2026 1

Complaints by State (Top 15)

Arizona 48
Nevada 19
New Mexico 12
Utah 6
Colorado 2
California 1
Texas 1

Company Responses

Closed with explanation 89

What the CFPB Complaint Record Shows for Guglielmo and Associates

89 complaints against Guglielmo and Associates appear in the CFPB record, including 15 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

100% of CFPB-forwarded complaints against Guglielmo and Associates get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 50% of resolved cases, indicating how frequently the initial fix fell short. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Guglielmo and Associates have?

Guglielmo and Associates has 89 total consumer complaints filed with the CFPB, with 15 filed in the last 12 months.

Does Guglielmo and Associates respond to complaints on time?

Guglielmo and Associates has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Guglielmo and Associates?

The most complained-about product for Guglielmo and Associates is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Guglielmo and Associates?

The most common issue reported by consumers about Guglielmo and Associates is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Guglielmo and Associates?

You can file a complaint against Guglielmo and Associates directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Guglielmo and Associates?

Consumers in 7 states and territories have filed complaints about Guglielmo and Associates with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026