CFPB Consumer Complaint Profile

Guglielmo and Associates

Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

89
Total complaints
Mid-range
15
Last 12 months
100%
Timely response
Top decile
7
States affected

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The verdict

By CFPB complaint volume, Guglielmo and Associates is #1399 out of 3,843 financial companies. Its on-time response record is at the 86th percentile among companies with 100+ complaints.

Debt collection
most-complained product
AZ
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
39/100
Guglielmo and Associates · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 50.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Guglielmo and Associates vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Credit card debt 50
Debt collection - Credit card 21
Debt collection - I do not know 15
Debt collection - Medical 1
Debt collection - Other (i.e. phone, health club, etc.) 1
Debt collection - Medical debt 1

Top Issues

1.Took or threatened to take negative or legal action 17
2.False statements or representation 15
3.Attempts to collect debt not owed 14
4.Communication tactics 13
5.Taking/threatening an illegal action 11
6.Written notification about debt 10
7.Cont'd attempts collect debt not owed 5
8.Disclosure verification of debt 4

Complaints by Year

Year Complaints
2013 1
2014 12
2015 8
2016 5
2017 12
2018 4
2019 2
2020 3
2021 2
2022 5
2023 4
2024 13
2025 17
2026year in progress 1

Complaints by State (Top 15)

Arizona 48
Nevada 19
New Mexico 12
Utah 6
Colorado 2
California 1
Texas 1

Company Responses

Closed with explanation 89

What the CFPB Complaint Record Shows for Guglielmo and Associates

In the CFPB record, Guglielmo and Associates has a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Guglielmo and Associates: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Guglielmo and Associates have?

Guglielmo and Associates has 89 total consumer complaints filed with the CFPB, with 15 filed in the last 12 months.

Does Guglielmo and Associates respond to complaints on time?

Guglielmo and Associates has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Guglielmo and Associates?

The most complained-about product for Guglielmo and Associates is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Guglielmo and Associates?

The most common issue reported by consumers about Guglielmo and Associates is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Guglielmo and Associates?

You can file a complaint against Guglielmo and Associates directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Guglielmo and Associates?

Consumers in 7 states and territories have filed complaints about Guglielmo and Associates with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Guglielmo and Associates's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.