CFPB Consumer Complaint Profile
High Point Asset Inc
143 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 143
- Total complaints
- 1
- Last 12 months
- 13.3%
- Timely response
- 30
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, High Point Asset Inc sits at #1125, with 143 complaints logged. 13.3% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #1125
- of 3,848 companies by volume
- 13.3%
- answered on time
- Debt collection
- most-complained product
- 30
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 104 |
| 2016 | 37 |
| 2021 | 1 |
| 2026 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for High Point Asset Inc
High Point Asset Inc carries 143 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 30 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, High Point Asset Inc answers 13.3% of forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 17% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does High Point Asset Inc have?
143 complaints have been filed against High Point Asset Inc with the CFPB overall - 1 of them in the past year.
Does High Point Asset Inc respond to complaints on time?
High Point Asset Inc's CFPB timely-response rate is 13.3%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for High Point Asset Inc?
"Debt collection" draws more CFPB complaints against High Point Asset Inc than any other product - see the full breakdown above.
What is the most common complaint issue with High Point Asset Inc?
Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about High Point Asset Inc; the full issue list with counts is above.
How do I file a complaint against High Point Asset Inc?
You can file a complaint against High Point Asset Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about High Point Asset Inc?
High Point Asset Inc has drawn CFPB complaints from 30 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~143)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.