CFPB Consumer Complaint Profile
Holloway Credit Solutions
Consumers have filed 383 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 383
- Total complaints
- 50
- Last 12 months
- 99.7%
- Timely response
- 18
- States affected
The verdict
383 CFPB complaints put Holloway Credit Solutions at #591 out of 3,848 financial companies ranked by complaint volume. It answers 99.7% of complaints on time - above the 93% median for companies with 100+ complaints.
- #591
- of 3,848 companies by volume
- 99.7%
- answered on time
- Debt collection
- most-complained product
- 18
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 12 |
| 2015 | 18 |
| 2016 | 20 |
| 2017 | 14 |
| 2018 | 23 |
| 2019 | 20 |
| 2020 | 32 |
| 2021 | 58 |
| 2022 | 34 |
| 2023 | 30 |
| 2024 | 55 |
| 2025 | 54 |
| 2026 | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Holloway Credit Solutions
383 complaints against Holloway Credit Solutions appear in the CFPB record, including 50 from the trailing year. The 18 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Holloway Credit Solutions answers 99.7% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. In 23.7% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 11.5% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Holloway Credit Solutions have?
The CFPB has logged 383 complaints against Holloway Credit Solutions to date, of which 50 came in over the last 12 months.
Does Holloway Credit Solutions respond to complaints on time?
Holloway Credit Solutions has a 99.7% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Holloway Credit Solutions?
"Debt collection" draws more CFPB complaints against Holloway Credit Solutions than any other product - see the full breakdown above.
What is the most common complaint issue with Holloway Credit Solutions?
The most common issue reported by consumers about Holloway Credit Solutions is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Holloway Credit Solutions?
You can file a complaint against Holloway Credit Solutions directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Holloway Credit Solutions?
The CFPB has recorded complaints against Holloway Credit Solutions from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~383)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.