CFPB Consumer Complaint Profile

Homespire Mortgage Corp

Consumers have filed 13 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

13
Total complaints
Below average
3
Last 12 months
92.3%
Timely response
Bottom quartile
8
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

13 CFPB complaints put Homespire Mortgage Corp at #3408 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 92.3%, the 22nd percentile for the 100+ complaint peer group.

#3408
of 3,843 companies by volume
92.3%
on time (22nd pctile)
Mortgage
most-complained product
8
states with complaints
C+
PlainCredit Trust Score
61/100
Homespire Mortgage Corp · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 92.3%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate A- 15.4%
Share of complaints closed with monetary or non-monetary relief

Homespire Mortgage Corp vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

92.3% Among the lowest higher than 22% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Homespire Mortgage Corp timely response rate 92.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - FHA mortgage 4
Mortgage - Conventional home mortgage 3
Credit reporting or other personal consumer reports - Credit reporting 3
Mortgage - Other type of mortgage 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1

Top Issues

1.Closing on a mortgage 3
2.Applying for a mortgage or refinancing an existing mortgage 3
3.Improper use of your report 3
4.Trouble during payment process 2
5.Struggling to pay mortgage 1
6.Incorrect information on your report 1

Complaints by Year

Year Complaints
2019 3
2020 3
2021 1
2022 1
2023 1
2025 4

Complaints by State (Top 15)

North Carolina 2
Maryland 2
Louisiana 2
Virginia 2
Massachusetts 1
Texas 1
Florida 1
District of Columbia 1

Company Responses

Closed with explanation 10
Closed with non-monetary relief 2
Untimely response 1

What the CFPB Complaint Record Shows for Homespire Mortgage Corp

Homespire Mortgage Corp carries 13 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Closing on a mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Homespire Mortgage Corp draw a 92.3% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, the consumer-relief closure rate is 15.4%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Homespire Mortgage Corp have?

13 complaints have been filed against Homespire Mortgage Corp with the CFPB overall - 3 of them in the past year.

Does Homespire Mortgage Corp respond to complaints on time?

CFPB complaints against Homespire Mortgage Corp draw a 92.3% timely-response rate inside the expected window.

What product generates the most complaints for Homespire Mortgage Corp?

"Mortgage" draws more CFPB complaints against Homespire Mortgage Corp than any other product - see the full breakdown above.

What is the most common complaint issue with Homespire Mortgage Corp?

"Closing on a mortgage" is the single most frequently cited issue in complaints against Homespire Mortgage Corp - see all issues and counts above.

How do I file a complaint against Homespire Mortgage Corp?

You can file a complaint against Homespire Mortgage Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Homespire Mortgage Corp?

Homespire Mortgage Corp has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Source: CFPB Consumer Complaint Database Data through March 2026