CFPB Consumer Complaint Profile
Hunt & Henriques
Behind the 401 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 401
- Total complaints
- Above average
- 110
- Last 12 months
- 97.5%
- Timely response
- Below median
- 7
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Hunt & Henriques has accumulated 401 complaints, placing it #574 by volume. On-time replies land at 97.5%, the 43rd percentile for the 100+ complaint peer group.
- #574
- of 3,843 companies by volume
- 97.5%
- on time (43rd pctile)
- Debt collection
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Hunt & Henriques vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.5% Around the middle higher than 43% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 36 in 2024 to 105 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 6 |
| 2014 | 17 |
| 2015 | 18 |
| 2016 | 25 |
| 2017 | 34 |
| 2018 | 17 |
| 2019 | 35 |
| 2020 | 29 |
| 2021 | 19 |
| 2022 | 16 |
| 2023 | 32 |
| 2024 | 36 |
| 2025 | 105 |
| 2026year in progress | 12 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Hunt & Henriques
401 complaints against Hunt & Henriques appear in the CFPB record, including 110 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Hunt & Henriques posts a 97.5% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 20.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 1.2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Hunt & Henriques have?
Hunt & Henriques has 401 total consumer complaints filed with the CFPB, with 110 filed in the last 12 months.
Does Hunt & Henriques respond to complaints on time?
Hunt & Henriques's CFPB timely-response rate is 97.5%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Hunt & Henriques?
The most complained-about product for Hunt & Henriques is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Hunt & Henriques?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Hunt & Henriques - see all issues and counts above.
How do I file a complaint against Hunt & Henriques?
You can file a complaint against Hunt & Henriques directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Hunt & Henriques?
Hunt & Henriques has drawn CFPB complaints from 7 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Hunt & Henriques: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.