CFPB Consumer Complaint Profile
Intelliloan, Inc
What 13 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 13
- Total complaints
- Below average
- 0
- Last 12 months
- 100%
- Timely response
- Top decile
- 3
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Intelliloan, Inc has accumulated 13 complaints, placing it #3408 by volume. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #3408
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Mortgage
- most-complained product
- 3
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Intelliloan, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 5 |
| 2022 | 7 |
| 2023 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Intelliloan, Inc
Intelliloan, Inc carries 13 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 3 states and territories have weighed in, giving this a geographically concentrated footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Applying for a mortgage or refinancing an existing mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Intelliloan, Inc draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Intelliloan, Inc have?
13 complaints have been filed against Intelliloan, Inc with the CFPB overall - 0 of them in the past year.
Does Intelliloan, Inc respond to complaints on time?
Intelliloan, Inc has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Intelliloan, Inc?
Among all products tied to Intelliloan, Inc, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Intelliloan, Inc?
The most common issue reported by consumers about Intelliloan, Inc is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Intelliloan, Inc?
You can file a complaint against Intelliloan, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Intelliloan, Inc?
The CFPB has recorded complaints against Intelliloan, Inc from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Intelliloan, Inc have?
13 complaints have been filed against Intelliloan, Inc with the CFPB overall - 0 of them in the past year.
Does Intelliloan, Inc respond to complaints on time?
Intelliloan, Inc has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Intelliloan, Inc?
Among all products tied to Intelliloan, Inc, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Intelliloan, Inc?
The most common issue reported by consumers about Intelliloan, Inc is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Intelliloan, Inc?
You can file a complaint against Intelliloan, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Intelliloan, Inc?
The CFPB has recorded complaints against Intelliloan, Inc from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.