CFPB Consumer Complaint Profile
Intercoastal Mortgage LLC
What 14 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 14
- Total complaints
- Below average
- 0
- Last 12 months
- 64.3%
- Timely response
- Bottom decile
- 4
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Intercoastal Mortgage LLC sits at #3314, with 14 complaints logged. It posts a 64.3% on-time response rate, the 5th percentile among companies with 100+ complaints.
- #3314
- of 3,843 companies by volume
- 64.3%
- on time (5th pctile)
- Mortgage
- most-complained product
- 4
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Intercoastal Mortgage LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
64.3% Among the lowest higher than 5% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 2 |
| 2018 | 1 |
| 2021 | 1 |
| 2022 | 5 |
| 2023 | 4 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Intercoastal Mortgage LLC
14 complaints against Intercoastal Mortgage LLC appear in the CFPB record, including 0 from the trailing year. The 4 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Closing on a mortgage" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Intercoastal Mortgage LLC's timely response rate stands at 64.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, the consumer-relief closure rate is 7.1%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Intercoastal Mortgage LLC have?
14 complaints have been filed against Intercoastal Mortgage LLC with the CFPB overall - 0 of them in the past year.
Does Intercoastal Mortgage LLC respond to complaints on time?
Intercoastal Mortgage LLC's CFPB timely-response rate is 64.3%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Intercoastal Mortgage LLC?
Among all products tied to Intercoastal Mortgage LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Intercoastal Mortgage LLC?
Consumers most often cite "Closing on a mortgage" when complaining about Intercoastal Mortgage LLC; the full issue list with counts is above.
How do I file a complaint against Intercoastal Mortgage LLC?
You can file a complaint against Intercoastal Mortgage LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Intercoastal Mortgage LLC?
Consumers in 4 states and territories have filed complaints about Intercoastal Mortgage LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Intercoastal Mortgage LLC have?
14 complaints have been filed against Intercoastal Mortgage LLC with the CFPB overall - 0 of them in the past year.
Does Intercoastal Mortgage LLC respond to complaints on time?
Intercoastal Mortgage LLC's CFPB timely-response rate is 64.3%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Intercoastal Mortgage LLC?
Among all products tied to Intercoastal Mortgage LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Intercoastal Mortgage LLC?
Consumers most often cite "Closing on a mortgage" when complaining about Intercoastal Mortgage LLC; the full issue list with counts is above.
How do I file a complaint against Intercoastal Mortgage LLC?
You can file a complaint against Intercoastal Mortgage LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Intercoastal Mortgage LLC?
Consumers in 4 states and territories have filed complaints about Intercoastal Mortgage LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.