CFPB Consumer Complaint Profile

Investment Retrievers, Inc.

Consumers have filed 210 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

210
Total complaints
38
Last 12 months
95.2%
Timely response
21
States affected

The verdict

210 CFPB complaints put Investment Retrievers, Inc. at #896 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 95.2%, ahead of the 93% median among companies with 100+ complaints.

#896
of 3,848 companies by volume
95.2%
answered on time
Debt collection
most-complained product
21
states with complaints
Investment Retrievers, Inc. timely response rate 95.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 50
Debt collection - Auto debt 48
Credit reporting or other personal consumer reports - Credit reporting 22
Debt collection - Credit card debt 19
Debt collection - Credit card 16
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 15
Debt collection - Other debt 13
Debt collection - Auto 13
Debt collection - Other (i.e. phone, health club, etc.) 4
Credit card 3

Top Issues

1.Attempts to collect debt not owed 44
2.Took or threatened to take negative or legal action 33
3.False statements or representation 20
4.Written notification about debt 17
5.Incorrect information on your report 16
6.Improper use of your report 14
7.Cont'd attempts collect debt not owed 14
8.Communication tactics 12
9.Disclosure verification of debt 9
10.Improper contact or sharing of info 5

Complaints by Year

Year Complaints
2013 2
2014 8
2015 18
2016 12
2017 15
2018 22
2019 4
2020 4
2021 17
2022 19
2023 19
2024 19
2025 42
2026 9

Complaints by State (Top 15)

California 79
Texas 58
Florida 17
Louisiana 8
Georgia 7
Nevada 7
Illinois 6
Maryland 4
South Carolina 3
New Jersey 3
Alabama 3
New York 3
Virginia 2
Colorado 2
Arizona 1

Company Responses

Closed with explanation 209
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Investment Retrievers, Inc.

210 complaints against Investment Retrievers, Inc. appear in the CFPB record, including 38 from the trailing year. The 21 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

95.2% of CFPB-forwarded complaints against Investment Retrievers, Inc. get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 22.7% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0.5% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Investment Retrievers, Inc. have?

The CFPB has logged 210 complaints against Investment Retrievers, Inc. to date, of which 38 came in over the last 12 months.

Does Investment Retrievers, Inc. respond to complaints on time?

Investment Retrievers, Inc. has a 95.2% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Investment Retrievers, Inc.?

The most complained-about product for Investment Retrievers, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Investment Retrievers, Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Investment Retrievers, Inc.; the full issue list with counts is above.

How do I file a complaint against Investment Retrievers, Inc.?

You can file a complaint against Investment Retrievers, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Investment Retrievers, Inc.?

Investment Retrievers, Inc. has drawn CFPB complaints from 21 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026