CFPB Consumer Complaint Profile

Investment Retrievers, Inc.

Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

210
Total complaints
Above average
38
Last 12 months
95.2%
Timely response
Below median
21
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

By CFPB complaint volume, Investment Retrievers, Inc. is #895 out of 3,843 financial companies. Its on-time response record is at the 30th percentile among companies with 100+ complaints.

Debt collection
most-complained product
CA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
41/100
Investment Retrievers, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C- 95.2%
Share of complaints answered within the CFPB response window
Dispute Rate F 22.7%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.5%
Share of complaints closed with monetary or non-monetary relief

Investment Retrievers, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

95.2% Around the middle higher than 30% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 19 in 2024 to 42 in 2025 (2024 → 2025).

See the full year-over-year release diff

Reading this profile

Complaints by Product

Debt collection - I do not know 50
Debt collection - Auto debt 48
Credit reporting or other personal consumer reports - Credit reporting 22
Debt collection - Credit card debt 19
Debt collection - Credit card 16
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 15
Debt collection - Other debt 13
Debt collection - Auto 13
Debt collection - Other (i.e. phone, health club, etc.) 4
Credit card 3

Top Issues

1.Attempts to collect debt not owed 44
2.Took or threatened to take negative or legal action 33
3.False statements or representation 20
4.Written notification about debt 17
5.Incorrect information on your report 16
6.Improper use of your report 14
7.Cont'd attempts collect debt not owed 14
8.Communication tactics 12
9.Disclosure verification of debt 9
10.Improper contact or sharing of info 5

Complaints by Year

Year Complaints
2013 2
2014 8
2015 18
2016 12
2017 15
2018 22
2019 4
2020 4
2021 17
2022 19
2023 19
2024 19
2025 42
2026year in progress 9

Complaints by State (Top 15)

California 79
Texas 58
Florida 17
Louisiana 8
Georgia 7
Nevada 7
Illinois 6
Maryland 4
South Carolina 3
New Jersey 3
Alabama 3
New York 3
Virginia 2
Colorado 2
Arizona 1

Company Responses

Closed with explanation 209
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Investment Retrievers, Inc.

In the CFPB record, Investment Retrievers, Inc. has a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Investment Retrievers, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Investment Retrievers, Inc. have?

The CFPB has logged 210 complaints against Investment Retrievers, Inc. to date, of which 38 came in over the last 12 months.

Does Investment Retrievers, Inc. respond to complaints on time?

Investment Retrievers, Inc. has a 95.2% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Investment Retrievers, Inc.?

The most complained-about product for Investment Retrievers, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Investment Retrievers, Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Investment Retrievers, Inc.; the full issue list with counts is above.

How do I file a complaint against Investment Retrievers, Inc.?

You can file a complaint against Investment Retrievers, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Investment Retrievers, Inc.?

Investment Retrievers, Inc. has drawn CFPB complaints from 21 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Investment Retrievers, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.