CFPB Consumer Complaint Profile
JFQ Lending, LLC
Consumers have filed 44 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 44
- Total complaints
- Mid-range
- 1
- Last 12 months
- 86.4%
- Timely response
- Bottom quartile
- 18
- States affected
The verdict
44 CFPB complaints put JFQ Lending, LLC at #1948 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 86.4%, the 14th percentile among companies with 100+ complaints.
- #1948
- of 3,843 companies by volume
- 86.4%
- on time (14th pctile)
- Mortgage
- most-complained product
- 18
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
JFQ Lending, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
86.4% Among the lowest higher than 14% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 5 |
| 2021 | 31 |
| 2022 | 7 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for JFQ Lending, LLC
JFQ Lending, LLC carries 44 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 18 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Applying for a mortgage or refinancing an existing mortgage," a reasonable starting point for understanding recurring friction.
JFQ Lending, LLC's timely response rate stands at 86.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does JFQ Lending, LLC have?
The CFPB has logged 44 complaints against JFQ Lending, LLC to date, of which 1 came in over the last 12 months.
Does JFQ Lending, LLC respond to complaints on time?
CFPB complaints against JFQ Lending, LLC draw a 86.4% timely-response rate inside the expected window.
What product generates the most complaints for JFQ Lending, LLC?
"Mortgage" draws more CFPB complaints against JFQ Lending, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with JFQ Lending, LLC?
"Applying for a mortgage or refinancing an existing mortgage" is the single most frequently cited issue in complaints against JFQ Lending, LLC - see all issues and counts above.
How do I file a complaint against JFQ Lending, LLC?
You can file a complaint against JFQ Lending, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about JFQ Lending, LLC?
JFQ Lending, LLC has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does JFQ Lending, LLC have?
The CFPB has logged 44 complaints against JFQ Lending, LLC to date, of which 1 came in over the last 12 months.
Does JFQ Lending, LLC respond to complaints on time?
CFPB complaints against JFQ Lending, LLC draw a 86.4% timely-response rate inside the expected window.
What product generates the most complaints for JFQ Lending, LLC?
"Mortgage" draws more CFPB complaints against JFQ Lending, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with JFQ Lending, LLC?
"Applying for a mortgage or refinancing an existing mortgage" is the single most frequently cited issue in complaints against JFQ Lending, LLC - see all issues and counts above.
How do I file a complaint against JFQ Lending, LLC?
You can file a complaint against JFQ Lending, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about JFQ Lending, LLC?
JFQ Lending, LLC has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.