CFPB Consumer Complaint Profile
Jon Barry and Associates, Inc.
Behind the 844 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 844
- Total complaints
- 83
- Last 12 months
- 99.4%
- Timely response
- 37
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Jon Barry and Associates, Inc. has accumulated 844 complaints, placing it #364 by volume. Its on-time response rate is 99.4%, ahead of the 93% median among companies with 100+ complaints.
- #364
- of 3,848 companies by volume
- 99.4%
- answered on time
- Debt collection
- most-complained product
- 37
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 23 |
| 2015 | 29 |
| 2016 | 50 |
| 2017 | 58 |
| 2018 | 82 |
| 2019 | 59 |
| 2020 | 60 |
| 2021 | 77 |
| 2022 | 110 |
| 2023 | 106 |
| 2024 | 81 |
| 2025 | 88 |
| 2026 | 16 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Jon Barry and Associates, Inc.
The CFPB Consumer Complaint Database has logged 844 complaints against Jon Barry and Associates, Inc. overall, with 83 of those filed in the trailing 12 months. Reports have come from consumers in 37 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
99.4% of CFPB-forwarded complaints against Jon Barry and Associates, Inc. get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 8.5% of resolved cases, indicating how frequently the initial fix fell short. 23.7% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Jon Barry and Associates, Inc. have?
The CFPB has logged 844 complaints against Jon Barry and Associates, Inc. to date, of which 83 came in over the last 12 months.
Does Jon Barry and Associates, Inc. respond to complaints on time?
99.4% of the CFPB complaints against Jon Barry and Associates, Inc. get a response within the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Jon Barry and Associates, Inc.?
The most complained-about product for Jon Barry and Associates, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Jon Barry and Associates, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Jon Barry and Associates, Inc. - see all issues and counts above.
How do I file a complaint against Jon Barry and Associates, Inc.?
You can file a complaint against Jon Barry and Associates, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Jon Barry and Associates, Inc.?
Jon Barry and Associates, Inc. has drawn CFPB complaints from 37 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~844)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.