CFPB Consumer Complaint Profile

Jormandy, LLC

Consumers have filed 12 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

12
Total complaints
Below average
0
Last 12 months
100%
Timely response
Top decile
1
States affected

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The verdict

Jormandy, LLC ranks #3492 of 3,843 financial companies by CFPB complaint volume, with 12 complaints on record. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#3492
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
1
states with complaints
F
PlainCredit Trust Score
39/100
Jormandy, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 75.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Jormandy, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Jormandy, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Auto debt 3
Debt collection - Credit card 3
Debt collection - I do not know 1
Debt collection - Credit card debt 1
Debt collection - Private student loan debt 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Payday loan, title loan, or personal loan - Payday loan 1
Debt collection - Auto 1

Top Issues

1.Took or threatened to take negative or legal action 3
2.False statements or representation 3
3.Attempts to collect debt not owed 1
4.Written notification about debt 1
5.Taking/threatening an illegal action 1
6.Improper use of your report 1
7.Charged fees or interest you didn't expect 1
8.Cont'd attempts collect debt not owed 1

Complaints by Year

Year Complaints
2014 1
2015 2
2017 3
2018 1
2020 4
2021 1

Complaints by State (Top 15)

Virginia 12

Company Responses

Closed with explanation 12

What the CFPB Complaint Record Shows for Jormandy, LLC

The CFPB Consumer Complaint Database has logged 12 complaints against Jormandy, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 1 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.

Jormandy, LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 75% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Jormandy, LLC have?

12 complaints have been filed against Jormandy, LLC with the CFPB overall - 0 of them in the past year.

Does Jormandy, LLC respond to complaints on time?

CFPB complaints against Jormandy, LLC draw a 100% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Jormandy, LLC?

"Debt collection" draws more CFPB complaints against Jormandy, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Jormandy, LLC?

Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Jormandy, LLC; the full issue list with counts is above.

How do I file a complaint against Jormandy, LLC?

You can file a complaint against Jormandy, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Jormandy, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Jormandy, LLC have?

12 complaints have been filed against Jormandy, LLC with the CFPB overall - 0 of them in the past year.

Does Jormandy, LLC respond to complaints on time?

CFPB complaints against Jormandy, LLC draw a 100% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Jormandy, LLC?

"Debt collection" draws more CFPB complaints against Jormandy, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Jormandy, LLC?

Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Jormandy, LLC; the full issue list with counts is above.

How do I file a complaint against Jormandy, LLC?

You can file a complaint against Jormandy, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Jormandy, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.