CFPB Consumer Complaint Profile
Jp Recovery Services, Inc.
Behind the 97 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 97
- Total complaints
- Mid-range
- 0
- Last 12 months
- 95.9%
- Timely response
- Below median
- 16
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Jp Recovery Services, Inc. has accumulated 97 complaints, placing it #1343 by volume. It posts a 95.9% on-time response rate, the 33rd percentile among companies with 100+ complaints.
- #1343
- of 3,843 companies by volume
- 95.9%
- on time (33rd pctile)
- Debt collection
- most-complained product
- 16
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Jp Recovery Services, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.9% Around the middle higher than 33% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2022 to 2023 complete years
- Annual CFPB complaint volume moved from 20 in 2022 to 5 in 2023 (2022 → 2023).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 12 |
| 2015 | 12 |
| 2016 | 17 |
| 2017 | 11 |
| 2018 | 3 |
| 2019 | 6 |
| 2020 | 8 |
| 2021 | 1 |
| 2022 | 20 |
| 2023 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Jp Recovery Services, Inc.
97 complaints against Jp Recovery Services, Inc. appear in the CFPB record, including 0 from the trailing year. The 16 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Jp Recovery Services, Inc. posts a 95.9% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 20.4% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Jp Recovery Services, Inc. have?
The CFPB has logged 97 complaints against Jp Recovery Services, Inc. to date, of which 0 came in over the last 12 months.
Does Jp Recovery Services, Inc. respond to complaints on time?
CFPB complaints against Jp Recovery Services, Inc. draw a 95.9% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Jp Recovery Services, Inc.?
"Debt collection" draws more CFPB complaints against Jp Recovery Services, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Jp Recovery Services, Inc.?
"Communication tactics" is the single most frequently cited issue in complaints against Jp Recovery Services, Inc. - see all issues and counts above.
How do I file a complaint against Jp Recovery Services, Inc.?
You can file a complaint against Jp Recovery Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Jp Recovery Services, Inc.?
Jp Recovery Services, Inc. has drawn CFPB complaints from 16 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Jp Recovery Services, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Jp Recovery Services, Inc. have?
The CFPB has logged 97 complaints against Jp Recovery Services, Inc. to date, of which 0 came in over the last 12 months.
Does Jp Recovery Services, Inc. respond to complaints on time?
CFPB complaints against Jp Recovery Services, Inc. draw a 95.9% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Jp Recovery Services, Inc.?
"Debt collection" draws more CFPB complaints against Jp Recovery Services, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Jp Recovery Services, Inc.?
"Communication tactics" is the single most frequently cited issue in complaints against Jp Recovery Services, Inc. - see all issues and counts above.
How do I file a complaint against Jp Recovery Services, Inc.?
You can file a complaint against Jp Recovery Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Jp Recovery Services, Inc.?
Jp Recovery Services, Inc. has drawn CFPB complaints from 16 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.