CFPB Consumer Complaint Profile

Jvs group

Behind the 15 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

15
Total complaints
Below average
0
Last 12 months
100%
Timely response
Top decile
1
States affected

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The verdict

15 CFPB complaints put Jvs group at #3232 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#3232
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
1
states with complaints
F
PlainCredit Trust Score
39/100
Jvs group · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 50.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Jvs group vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Jvs group timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 4
Debt collection - Medical 4
Debt collection - Medical debt 3
Debt collection - I do not know 2
Debt collection - Other (i.e. phone, health club, etc.) 2

Top Issues

1.Written notification about debt 5
2.Disclosure verification of debt 4
3.Cont'd attempts collect debt not owed 3
4.Communication tactics 2
5.Attempts to collect debt not owed 1

Complaints by Year

Year Complaints
2015 2
2016 4
2017 5
2018 3
2019 1

Complaints by State (Top 15)

Texas 15

Company Responses

Closed with explanation 15

What the CFPB Complaint Record Shows for Jvs group

The CFPB Consumer Complaint Database has logged 15 complaints against Jvs group overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 1 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Written notification about debt" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Jvs group draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 50% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Jvs group have?

15 complaints have been filed against Jvs group with the CFPB overall - 0 of them in the past year.

Does Jvs group respond to complaints on time?

CFPB complaints against Jvs group draw a 100% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Jvs group?

The most complained-about product for Jvs group is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Jvs group?

The most common issue reported by consumers about Jvs group is "Written notification about debt." All complaint issues are listed above with their counts.

How do I file a complaint against Jvs group?

You can file a complaint against Jvs group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Jvs group: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Jvs group have?

15 complaints have been filed against Jvs group with the CFPB overall - 0 of them in the past year.

Does Jvs group respond to complaints on time?

CFPB complaints against Jvs group draw a 100% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Jvs group?

The most complained-about product for Jvs group is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Jvs group?

The most common issue reported by consumers about Jvs group is "Written notification about debt." All complaint issues are listed above with their counts.

How do I file a complaint against Jvs group?

You can file a complaint against Jvs group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Jvs group's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.